Hi! In reply to this post from February:
>Anyone run into the following: thin client user is in the middle of >working in Windows. All of a sudden, the white mouse cursor turns into >a black "X" and the user loses mouse control [although, in my limited >experience, he still has keyboard control]. Doing a "CTL moon" helps >but only briefly: anywhere from a few seconds to a few minutes later, >the problem returns. > >Dave Partington has seen this at his site but his fix had to do with >altering the location where the mouse plugs in and this doesn't work for >me. We solved it by moving the user's session off of the SRS [all of >the "bad" TCs were on the same SRS but most TCs on that SRS were not >experiencing the problem] to another one [we have 3 in the FoG]. > >We're using SRSS 4.0 on Solaris 10 [Sparc] but have not yet applied the >Windows connector patch [127556-01]. After we rebooted the problem has >not returned and we can't reproduce it either. > >We got a lot of errors in /var/opt/SUNWut/log/messages: > >Jan 31 05:34:05 rsunsu01 utxconfig[18012]: [ID 702911 user.info] Error: >could not open file '/var/opt/SUNWut/displays/11' for reading. > >These errors were happening while the users were having the problems but >persisted after the problem went away [with the switch of SRS] so I >think it was coincidence. The display # didn't exist in the "utwho -ca" >output so we couldn't trace it to an actual TC. > >Thanks in advance. > >Scott We have a similar problem to this. But this not only happen to Windows as well as working in terminal. Mouse pointer turns into black X and after a while the SunRay OSD shows a window complaining that there is no network available, although keyboard is working fine. After pressing ESC you can work for approx. 10 min, before problems starting again. The only workaround I could find, was changing the smart card to a new one and creating a new session. But this only lasts for a few weeks, after the problem starts again. It is not related to the DTU, because the problem is connected to the session as you can move with it to another DTU. Would be very nice, if someone could help me. Thanks in advance Matthias
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