Hubert, Matthias wrote:
Hi!
In reply to this post from February:
Anyone run into the following: thin client user is in the middle of
working in Windows. All of a sudden, the white mouse cursor turns into
a black "X" and the user loses mouse control [although, in my limited
experience, he still has keyboard control]. Doing a "CTL moon" helps
but only briefly: anywhere from a few seconds to a few minutes later,
the problem returns.
Dave Partington has seen this at his site but his fix had to do with
altering the location where the mouse plugs in and this doesn't work
for
me. We solved it by moving the user's session off of the SRS [all of
the "bad" TCs were on the same SRS but most TCs on that SRS were not
experiencing the problem] to another one [we have 3 in the FoG].
We're using SRSS 4.0 on Solaris 10 [Sparc] but have not yet applied the
Windows connector patch [127556-01]. After we rebooted the problem has
not returned and we can't reproduce it either.
We got a lot of errors in /var/opt/SUNWut/log/messages:
Jan 31 05:34:05 rsunsu01 utxconfig[18012]: [ID 702911 user.info] Error:
could not open file '/var/opt/SUNWut/displays/11' for reading.
These errors were happening while the users were having the problems
but
persisted after the problem went away [with the switch of SRS] so I
think it was coincidence. The display # didn't exist in the "utwho
-ca"
output so we couldn't trace it to an actual TC.
Thanks in advance.
Scott
We have a similar problem to this. But this not only happen to Windows
as well as working in terminal.
Mouse pointer turns into black X and after a while the SunRay OSD shows
a window complaining that there is no network available, although
keyboard is working fine. After pressing ESC you can work for approx. 10
min, before problems starting again. The only workaround I could find,
was changing the smart card to a new one and creating a new session. But
this only lasts for a few weeks, after the problem starts again. It is
not related to the DTU, because the problem is connected to the session
as you can move with it to another DTU.
Would be very nice, if someone could help me.
Matthais, it seems unlikely that you would need to use a new smart card.
Have you tried simply terminating the original session (either
Ctrl-Alt-Bksp-Bksp or else utsession -k from another login) and creating
a new one with the same smart card? Of course that's not a solution,
but it would help isolate the problem.
What OS are you using? Is it relatively up-to-date with patches? If
Linux, are you using the version of Java supplied with SRSS in the
Supplemental area? It sounds like a problem either in the OS itself or
utauthd/java. Is only one session affected, or are all sessions on that
server affected at the same time?
-Bob
_______________________________________________
SunRay-Users mailing list
[email protected]
http://www.filibeto.org/mailman/listinfo/sunray-users
