Isnt this fixed in the patch that just came out for srwc 2.2?

------- Original message -------
From: Jeremy Y Uejio <[email protected]>
To: [email protected]
Sent: 3.3.'10,  0:57

The CRs are:

6925243 DTU experiences Black (blank) screen after Window's TS is rebooted
6909659 Black screen with mouse pointer displayed on hotdesking kiosk session with W2003/2008 to other DTU 6920301 DTU experience blank screens with SRWC 2.2 after logout of Window's session

We have an IDR patch that you can get from your local support person.


    jeremy
    Oracle Solaris Sustaining

On 03/ 2/10 01:52 PM, Damien R Plunkett wrote:
Is there any new information on this? Does anyone know the bug id? We are 
experiencing the same symptoms and have moved a lot of our systems back to 4.1.

Thanks,
Damien

-----Original Message-----
From: [email protected] 
[mailto:[email protected]] On Behalf Of Jeremy Y Uejio
Sent: Monday, February 01, 2010 2:38 PM
To: SunRay-Users mailing list
Subject: Re: [SunRay-Users] EXTERNAL:Re: Black Screen issue

Craig,

What's the bug id?


   jeremy
   Solaris Sun Ray Sustaining (for now...)

On 01/29/10 01:27 PM, Craig Bender wrote:
It appears there is a bug open and a service call. Checking work-around details for you to try.


Craig Bender wrote:
If you hotdesk, uttsc actually disconnects and I believe that's were the problem occurs. There's also an investigation regarding usb redirection. If you're not hotdesking or removing your card then it's something different. I'll check.

Nishimura, Scott L (IT Solutions) wrote:
Craig,

I'm not sure I see how that matters: the license server still will note that the particular TC has consumed a CAL regardless of whether SRWC disconnects or stays connected.


Scott

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of Craig Bender
Sent: Friday, January 29, 2010 1:06 PM
To: SunRay-Users mailing list
Subject: Re: [SunRay-Users] EXTERNAL:Re: Black Screen issue

-O is for optimized hotdesking, meaning the SRWC client does not disconnect. You need to ensure that you are compliant with MS licensing if this is used since it has implications on per device licensing.

Vitaly Tsipris wrote:
So would -O parameter work if you use Connector to VMware View server? Also, what is the exact usage of it? Do I have to specify minutes or seconds after it? Would -O 0 mean that it is disabled?

Please feel free to contact me if you have any questions.
Thank you!
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Vitaly Tsipris
Systems Engineer

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of [email protected]
Sent: Friday, January 29, 2010 2:12 PM
To: [email protected]
Subject: Re: [SunRay-Users] EXTERNAL:Re: Black Screen issue

If u have uttsc 2.2 use -O parameter

regards

------- Original message -------
From: Nishimura, Scott L (IT Solutions) <[email protected]>
To: [email protected]
Sent: 29.1.'10,  18:22

I also had a “black screen of death” but it was even worse: there wasn't a delay; rather, the TC screen stayed black no matter what. No mouse cursor, no keyboard, nothing. I resolved it by finding every file/directory in /tmp/SUNWut with the MAC address of the TC and deleting it [in one instance there was a file that contained the MAC and I deleted that line, in spite of the disclaimer of not editing the file].

Scott

From: [email protected] [mailto:[email protected]] On Behalf Of Ing. Freddy Delgado
Sent: Friday, January 29, 2010 9:03 AM
To: SunRay-Users mailing list
Subject: EXTERNAL:Re: [SunRay-Users] Black Screen issue

Hi Gurus!!!

This issue is a very big problem, I had the same situation here, my difference the windows machines are virtual machines.

We have 3 customers with SUN Ray Server, all of them reports the same issue.

I called this issue "The black screen of death"

Please if somebody knows how to solve the error reported by Abdul please write everything for solve.

Greetings!!!

Freddy



Abdul Rasheed Shaikh escribió:

Dear Swamiji!

I appreciate your prompt response. I don't think it is a normal behavior, because I have an other fail-over group in which if a user log off from the windows session, the windows login screen appears in less than a second's time, i mean user has no feeling of any uttsc session disconnection. Furthermore if I look at the sun ray logs there is an entry uttsc error code 8 and that is repeated after every 5 to 10 seconds. I thought there is some problem with windows TS or in the network, but since user is very much satisfied with the service till he is logged in to the windows server, so one can not say there is problem with windows TS or network. And frankly i don't understand why the error code 8 entry is repeated in sunray logs, as apparently there isn't any network connectivity issue or problem with windows server.

Thanks

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