Is there any new information on this? Does anyone know the bug id? We are experiencing the same symptoms and have moved a lot of our systems back to 4.1.
Thanks, Damien -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Jeremy Y Uejio Sent: Monday, February 01, 2010 2:38 PM To: SunRay-Users mailing list Subject: Re: [SunRay-Users] EXTERNAL:Re: Black Screen issue Craig, What's the bug id? jeremy Solaris Sun Ray Sustaining (for now...) On 01/29/10 01:27 PM, Craig Bender wrote: > It appears there is a bug open and a service call. Checking > work-around details for you to try. > > > Craig Bender wrote: >> If you hotdesk, uttsc actually disconnects and I believe that's were >> the problem occurs. There's also an investigation regarding usb >> redirection. If you're not hotdesking or removing your card then >> it's something different. I'll check. >> >> Nishimura, Scott L (IT Solutions) wrote: >>> Craig, >>> >>> I'm not sure I see how that matters: the license server still >>> will note that the particular TC has consumed a CAL regardless of >>> whether SRWC disconnects or stays connected. >>> >>> >>> Scott >>> >>> -----Original Message----- >>> From: [email protected] >>> [mailto:[email protected]] On Behalf Of Craig Bender >>> Sent: Friday, January 29, 2010 1:06 PM >>> To: SunRay-Users mailing list >>> Subject: Re: [SunRay-Users] EXTERNAL:Re: Black Screen issue >>> >>> -O is for optimized hotdesking, meaning the SRWC client does not >>> disconnect. You need to ensure that you are compliant with MS >>> licensing if this is used since it has implications on per device >>> licensing. >>> >>> Vitaly Tsipris wrote: >>>> So would -O parameter work if you use Connector to VMware View >>>> server? Also, what is the exact usage of it? Do I have to specify >>>> minutes or seconds after it? Would -O 0 mean that it is disabled? >>>> >>>> Please feel free to contact me if you have any questions. >>>> Thank you! >>>> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ >>>> Vitaly Tsipris >>>> Systems Engineer >>>> >>>> -----Original Message----- >>>> From: [email protected] >>>> [mailto:[email protected]] On Behalf Of >>>> [email protected] >>>> Sent: Friday, January 29, 2010 2:12 PM >>>> To: [email protected] >>>> Subject: Re: [SunRay-Users] EXTERNAL:Re: Black Screen issue >>>> >>>> If u have uttsc 2.2 use -O parameter >>>> >>>> regards >>>> >>>> ------- Original message ------- >>>>> From: Nishimura, Scott L (IT Solutions) <[email protected]> >>>>> To: [email protected] >>>>> Sent: 29.1.'10, 18:22 >>>>> >>>>> I also had a “black screen of death” but it was even worse: there >>>>> wasn't a delay; rather, the TC screen stayed black no matter what. >>>>> No mouse cursor, no keyboard, nothing. I resolved it by finding >>>>> every file/directory in /tmp/SUNWut with the MAC address of the TC >>>>> and deleting it [in one instance there was a file that contained >>>>> the MAC and I deleted that line, in spite of the disclaimer of not >>>>> editing the file]. >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> Scott >>>>> >>>>> >>>>> >>>>> From: [email protected] >>>>> [mailto:[email protected]] On Behalf Of Ing. >>>>> Freddy Delgado >>>>> Sent: Friday, January 29, 2010 9:03 AM >>>>> To: SunRay-Users mailing list >>>>> Subject: EXTERNAL:Re: [SunRay-Users] Black Screen issue >>>>> >>>>> >>>>> >>>>> Hi Gurus!!! >>>>> >>>>> This issue is a very big problem, I had the same situation here, >>>>> my difference the windows machines are virtual machines. >>>>> >>>>> We have 3 customers with SUN Ray Server, all of them reports the >>>>> same issue. >>>>> >>>>> I called this issue "The black screen of death" >>>>> >>>>> Please if somebody knows how to solve the error reported by Abdul >>>>> please write everything for solve. >>>>> >>>>> Greetings!!! >>>>> >>>>> Freddy >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> Abdul Rasheed Shaikh escribió: >>>>> >>>>> Dear Swamiji! >>>>> >>>>> I appreciate your prompt response. I don't think it is a normal >>>>> behavior, because I have an other fail-over group in which if a >>>>> user log off from the windows session, the windows login screen >>>>> appears in less than a second's time, i mean user has no feeling >>>>> of any uttsc session disconnection. Furthermore if I look at the >>>>> sun ray logs there is an entry uttsc error code 8 and that is >>>>> repeated after every 5 to 10 seconds. >>>>> I thought there is some problem with windows TS or in the network, >>>>> but since user is very much satisfied with the service till he is >>>>> logged in to the windows server, so one can not say there is >>>>> problem with windows TS or network. And frankly i don't understand >>>>> why the error code 8 entry is repeated in sunray logs, as >>>>> apparently there isn't any network connectivity issue or problem >>>>> with windows server. >>>>> >>>>> Thanks >>>>> >>>>> >>>>> --------------- >>>>> >>>>> Hotmail: Trusted email with powerful SPAM protection. Sign up now. >>>>> >>>>> >>>>> >>>>> --------------- >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> _______________________________________________ >>>>> >>>>> SunRay-Users mailing list >>>>> >>>>> [email protected] >>>>> >>>>> http://www.filibeto.org/mailman/listinfo/sunray-users >>>>> >>>>> >>>> _______________________________________________ >>>> SunRay-Users mailing list >>>> [email protected] >>>> http://www.filibeto.org/mailman/listinfo/sunray-users >>>> _______________________________________________ >>>> SunRay-Users mailing list >>>> [email protected] >>>> http://www.filibeto.org/mailman/listinfo/sunray-users >>> _______________________________________________ >>> SunRay-Users mailing list >>> [email protected] >>> http://www.filibeto.org/mailman/listinfo/sunray-users >>> _______________________________________________ >>> SunRay-Users mailing list >>> [email protected] >>> http://www.filibeto.org/mailman/listinfo/sunray-users >> _______________________________________________ >> SunRay-Users mailing list >> [email protected] >> http://www.filibeto.org/mailman/listinfo/sunray-users > _______________________________________________ > SunRay-Users mailing list > [email protected] > http://www.filibeto.org/mailman/listinfo/sunray-users _______________________________________________ SunRay-Users mailing list [email protected] http://www.filibeto.org/mailman/listinfo/sunray-users _______________________________________________ SunRay-Users mailing list [email protected] http://www.filibeto.org/mailman/listinfo/sunray-users
