I played with the -F and -M options. It turns out that if I set -M off,
it resolves this problem. So we get to keep our flash enhancements, but
other A/V media files are still out-of-sync.
Which log files should I look at for further information? I can kill
the offending process without losing the whole session, so I should be
able to track anything if it shows up in the log.
I'll relay the info I have on the -M option back to my software vendor.
Thanks.
Seth
On 09/23/2010 07:36 PM, Craig Bender wrote:
Well, you are fairly current...They patches that are new than what you
have deal with upstream audio and also has the new Sun Ray 3i firmware.
Regarding the usage options, we need them on the wiki. They are all in
the man page, but that in my opinion is not good enough. I'll work to
get that done.
Are you able to look at the even logs of these machines, or are they
snapped back on reboot?
On 9/23/10 1:00 PM, Seth Galitzer wrote:
SRSS: 140994-03
SRWC: 143215-03
Windows Comp: 145226-01
I did not try turning flash or mmr off. I didn't even realize that was
an option. More RTFM for me. I'll try that next. My other test was going
to be to try and use rdesktop instead of uttsc. I'll also download the
newest patches for SRSS and SRWC.
Thanks.
Seth
On 09/23/2010 02:43 PM, [email protected] wrote:
What versions and patch levels of SRSS, SRWC, and windows component
tools are you running.
Did you try turning either flash or mmr off? -F off or -M off
On Sep 23, 2010, at 12:22 PM, Seth Galitzer <[email protected]> wrote:
I wasn't sure who to direct this to so I thought I'd ask folks here
first.
Does anybody have any experience using software from this company on
Sunrays? http://myitlab.com/
We use it for our "intro to computing" classes here. It's
browser-based software that has a local component (standalone exe
launched by the browser) to wrap MS Office applications for
instruction. This is the first time we've tried to use it in our
Sunray lab. For this lab, the DTUs run uttsc to connect to a WTS host
(Windows 2003 R2).
After doing extensive testing recently, it seems the local component
hangs when running a short "how to" demo within the application. This
only happens when in a Sunray session. When in an RDP session from any
PC, it works fine. There is no indication on the WTS host what is
causing the hang. There is no rise in CPU, RAM, or disk I/O.
I don't think it's a network problem, but I'm willing to not rule that
out entirely. The DTUs are on a separate segment from the rest of my
network, as is the WTS connection from the SRSS host. This backend
network is all 1Gbps and should be pretty clean.
The local component application, I think, may be using Flash for at
least part of it. I'm wondering if there is a problem with the Flash
enhancement shim that only fires when a DTU and/or the uttsc is used
that doesn't effect an RDP session using a different client to a
regular desktop.
Any thoughts on this? Could I be barking up the wrong tree? Anybody
seen similar problems with different software? Any ideas on how to
further debug this? I am also working on this with the software
vendor, but I thought I'd check here with my fellow Sunray users, too.
Thanks.
Seth
--
Seth Galitzer
Systems Coordinator
Computing and Information Sciences
Kansas State University
http://www.cis.ksu.edu/~sgsax
[email protected]
785-532-7790
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