Thanks for the quick reply.  No kiosk mode.  All users have unique usernames.  
For the utpolicy file I can't post that here.  Is there something in particular 
I should be looking for in there?  We're using smartcards and they're Sun cards.

Fred R. Lucas III


-----Original Message-----
From: Bob Doolittle [mailto:[email protected]] 
Sent: Thursday, April 21, 2011 2:30 PM
To: SunRay-Users mailing list
Cc: Lucas Fred R NGA-A USA CTR; Brian Cameron
Subject: Re: [SunRay-Users] Login Loop

On 04/21/11 03:19 PM, Lucas Fred R NGA-A USA CTR wrote:
> Sorry if this is a duplicate as I just received my confirmation email and 
> didn't know if I needed that before posting.  We have SRSS 4.1 running on 
> Solaris 10.  Occasionally users come back to their DTU and try to login in 
> via the screensaver window.  At this point it appears to be logging in and 
> suddenly puts them right back @ the screensaver login.  I believe 
> authentication is occurring because if they put in a bad password it tells 
> them incorrect login.  I did notice in the /var/opt/SUNWut/log/messages files 
> notices referring to /var/tmp/gconfd-username/lock/ior file.  Specifically it 
> says 'Failed to lock '/var/tmp/gconf-username/lock/ior'.  My utgstatus looks 
> good I believe.  I'm new to the Sun Ray technology so I'd certainly 
> appreciate a little help.  Thanks.

That message I believe indicates multiple users trying to log in with the same 
username.

Are you using Kiosk mode? Or standard logins? If standard - is everyone using a 
unique login name?

What does "/opt/SUNWut/sbin/utpolicy" report?

Are you using smartcards?

Is your Solaris 10 up to date with patches?

-Bob

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