Hi , It seems to be affecting Sunray3 and not sunray2 nore sunray3+ Will have to do some more validation tomorrow.
I have established that the users uttsc process does not crash but survives the DTU disconnect ( reboot ? ) The process that reports the disconnect is the Authd java process. probably saying that the DTU has dissapeared. ( broken pipe ) meaning that Authd cant talk to the DTU anymore. How do we establish if this is a hardware or software problem in the Sunray3 DTU ? does the DTU reboot becaus of a DTU Software crash or a faulty capacitor that glitches the power or something. Can the memmory of the DTU be dumped to somewhere ? And yes this customer has a full support contract. //Lars On Wed, 29 Jun 2011 16:55:41 +0200, Jens Langner <[email protected]> wrote: > Hi Lars, > > > Does this only affect your SunRay3 (not plus) clients? And are these > clients resetted and the user is presented with the Oracle logo and the > spinning wheel and the after some seconds the user is reconnected again? > > If so, then this might be the exact same problem we are facing here with > sudden resets/disconnects of our SunRay3 clients. In fact we still have > an open service request for that (SR #3-2756461385). So if you have a > support contract please upen a service request as well and reference > mine. In fact, Oracle has already stated that this seems to be a bug > within the SunRay3 clients (BUG #3-2756461385 - "SUNBT7024683 SUN RAY > 3'S ON SAME SUBNET SPONTANEOUSLY AND SIMULTANEOUS REBOOT DU") and it > seems SunRay3+ clients are not affected by that. However, we are still > waiting for the bug to get fixed because otherwise we are going to > return all of our SR3 clients. > > Best regards, > jens > On 29.06.11 16:33, [email protected] wrote: > >> I am getting spurios DTU Disconnects ( uttsc loosing connection to >> a windows XP virtual machine ) No coredumps, but >> >> messeage log is showing the below message with each disconnect >> event. Can you please explain the error message. >> >> what process is trying to send what message to which reciver ? >> >> is this internal in the sunray server ? >> >> is this a cross-server message in the FOG ? >> >> is this a potential firewall missconfiguration ? >> >> >> >> Jun 29 16:03:52 raysrv11 utauthd: [ID 304302 user.info] Worker4 NOTICE: >> DISCONNECT IEEE802.0021289003ac, user.1303906023-7053 >> reauthenticatingDuplicateTID >> Jun 29 16:03:52 raysrv11 utauthd: [ID 543863 user.info] Worker4 >> UNEXPECTED: during send to: java.net.SocketOutputStream@3483d6 >> error=java.net.SocketException: Broken pipe >> Jun 29 16:03:52 raysrv11 utauthd: [ID 155760 user.info] Worker4 NOTICE: >> DESTROY user.1303906023-7053 lifetime=142912 _______________________________________________ SunRay-Users mailing list [email protected] http://www.filibeto.org/mailman/listinfo/sunray-users
