Thanks to all who have responded so far.

To Jeff: the machine goes through step 4, cursor in the upper left corner of
screen.

To Robyn: I did use compressed air to blow out the slots. I don't think that
seating is an issue as the problem showed up out of the blue as opposed to
having just inserted new RAM. Also, I put the RAM sticks in my kids computer
and they showed up right away.

To Philip: I did not use any solvents, just compressed air. Thanks for the
other suggestions, I may try them out this afternoon.

I have also had problems with the serial ports on this computer (the modem
port is inoperable and I had to put in a PCI card for serial devices). I
have in the past read about "cascading motherboard failure" and wondered if
that might be the case here.

Thanks again for all the feedback.

Sara


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