Reply follows quoted original sent on 3/25/03 2:03 PM, by Fred <[EMAIL PROTECTED]>
> >> The problem is >> that if you have a support issue, some companies (such as Linksys - there >> are others, but I do not have the list at hand) will not give you technical >> support if you tell them you are networking Macintoshes. They will tell >> you that is a non-supported platform. > > > Then I must be the only person, so far that has been willing to speak > up, in this discussion that has received "EXCELLENT" tech support > from Linksys. (AND, they knew right up front that I was on a Mac).... I, too, have received good technical support from Linksys on Macintosh connectivity. My Cable company refuses to give any information whatsoever about connecting through a router (they want to sell additional static IP's), and their Mac support is dismal at best. Recently, something changed and I was unable to access my service through the router. I went to Linksys support site, searched on "Comcast", and discovered the intructions for "cloning" a computer's MAC address. This seems to have fixed the problem. Several months ago, I was experiencing slow throughput, and I emailed Linksys tech support regarding firmware updates. I received a lengthy response giving me detailed instructions on downloading the firmware as well as where to find Mac-supported TFTP utilities for uploading the firmware to the router. So while Linksys officially "do not support" the Mac platform, their support of the Mac platform is pretty good. But you may have to dig a little. Carlos -- SuperMacs is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | Service & Replacement Parts [EMAIL PROTECTED] | & CDRWs on Sale! | Support Low End Mac <http://lowendmac.com/lists/support.html> SuperMacs list info: <http://lowendmac.com/supermacs/list.shtml> --> AOL users, remove "mailto:"; Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/supermacs%40mail.maclaunch.com/> --------------------------------------------------------------- >The Think Different Store http://www.ThinkDifferentStore.com ---------------------------------------------------------------
