Hello Carlos, Shipping camera back and fourth can be expensive, so I'm trying to make sure it can be a hardware problem related to fixing the 10369 board with the connector that fell off. I can not think of any type of failure that can manifest itself in that way. So I would try to make a table - what works (always) and what does not. Can you make such table, using the previous results and add some more? I would test streaming and really low data rate (low fps and/or image quality) with the serial port of the camera connected to the camera and monitored, and streamer (str) killed and restarted from console (so output, if any will go to console). If the streamer will fail - what happens to the camera: 1 - the serial console connection will be dead, 2 - serial console will continue to be operational, but no network connection (can not ping camera from outside) 3 - console alive, network alive In the case of the network down - what will the "ifconfig" and "mii-diag" output?
Another test - if the camera is not streaming, just connected - will it continue to be accessible after a long time? What about recording to the external SATA HDD - does it work? Or also fails? Andrey On Tue, Jun 5, 2012 at 11:14 AM, Carlos Padial <[email protected]> wrote: > Dear Andrey, > > we hope everything's fine around there. We get in touch with you because > we've tried to sort out the problems we've had. As you suggested we would > like to send it to Utah so you could check and fix it. > > We hope you can help us with this. Could you please specify the shipment > details (customs procedures and others)? Should we send just the camera > body in its case? > > Thank you very much for all your support > > Best wishes > > > >
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