Maris,
I'm not sure zone4 still has the boards - it was a long time since they did.
And their boards may have the same problem - flash memory lost its data. We can
ship you replacement board free of charge for the board, but you need to take
care of the shipping.
Andrey
---- On Wed, 29 May 2024 00:31:24 -0600 Māris Ozoliņš
<maaris.ozol...@gmail.com> wrote ---
Andrey, thank you for the prompt reply!
I will ask http://zone4.ca support (rapidcam - they are using your cameras), if
they have some spare boards for replacement. If not, will return to you.
Thank you!
Māris Ozoliņš
http://fotofiniss.lv http://bulta.lv
22003310
trešd., 2024. g. 29. maijs, plkst. 04:33 — lietotājs Elphel Support
(<mailto:support-list@support.elphel.com>) rakstīja:
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Māris,
The most likely reason is dying flash memory and the camera can be restored by
re-flashing it. We have seen it with old cameras often. We have some 10353revD
boards that we can test and send. Most likely we can restore your board too if
you send it to us.
I did not work lately with 10353, we just keep one computer with really old
Kubuntu (2014), and it is difficult to run it with the new system. This is why
I can not just provide instructions how to do that yourself.
Andrey
---- On Tue, 28 May 2024 01:08:51 -0600 Māris Ozoliņš
<mailto:maaris.ozol...@gmail.com> wrote ---
Hello Elphel support team!
I am using Elphel NC353L camera SFE SF338M5C, S/N 000E64081C95 for sport timing
(photofinish) and lately I have strange problems with connection to it:
* When first connecting, everything was fine, ETH port leds show up and
connection established.
* When rebooting camera (POE off/on), camera is not seen on network (ethernet
leds off), but the board processor is warm.
* Tried to change POE adapters, network cables, nothing works.
* Tried rebooting several times, nothing happened, and after one reboot
everything went on again. And then again - some boots unsuccessful and after
some reboots again everything ok. Now again - not working.
Sending you the last log. Where could be the problem? The board is dying? If
so, do you have spare item in stock and what could be the fasted delivery time
to Europe (Latvia)?
Thank you!
Māris Ozoliņš
http://fotofiniss.lv http://bulta.lv
22003310
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