On 12/21/2009 3:05 PM, Lemuel Johnson wrote:
> David E. Ross wrote:
>> /snip/
>>
>> Yes.  I wish the Vanguard Group (mutual funds) would be so
>> accommodating.  They insist that Gecko is NOT Gecko and that they
>> support Firefox but not SeaMonkey.  Worse, they even lock out SeaMonkey
>> when I spoof Firefox with "SeaMonkey" still in the UA string.
>>
> 
> 
> That's odd.  I've never had any problem with Vanguard.  To confirm, I 
> just went to vanguard.com, clicked on "Go to the Site" under Personal 
> Investors, logged in and accessed my account info.  No spoofing, no 
> extensions.
> 
> Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.23) 
> Gecko/20090825 SeaMonkey/1.1.18
> 
> Lem Johnson

This is bug #417955, which I first submitted almost two years ago.  (See
<https://bugzilla.mozilla.org/show_bug.cgi?id=417955>.)  I have
communicated with Vanguard several times since then about this, but they
refuse to accept that Gecko is Gecko.

The problem is getting worse, not better.  Now they tell me that the
reason their server stops responding after I've downloaded about half of
a 500 KB form is because I'm using SeaMonkey.  Someone must have
actually looked at the raw server logs because I was spoofing Firefox at
the time.

No, I don't have trouble accessing the current state of my account even
when I don't spoof.  But I can't get tax forms without spoofing Firefox.

I think they are changing CEO the first of next year.  I will write a
postal letter to the new CEO then.

-- 
David E. Ross
<http://www.rossde.com/>

Go to Mozdev at <http://www.mozdev.org/> for quick access to
extensions for Firefox, Thunderbird, SeaMonkey, and other
Mozilla-related applications.  You can access Mozdev much
more quickly than you can Mozilla Add-Ons.
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