[email protected] wrote:
I recently upgraded to the latest version of SM, and I noticed that I
lost the ability to mark and drag and to copy/cut and paste. I also
cannot customize my toolbars. I suspect those problems are related.
Not knowing where to go for answers, I tried the IRC chat system that is
part of SM. Folks there suggested that the problem had something to do
with McAfee Site Advisor (MSA). I don't have MSA associated with SM and
finding a MSA button on my Internet Explorer, I disable it and rebooted.
The problem described above persists, so I'm not satisfied that it has
anything to do with MSA.
Has anyone experienced this problem? Is there a fix?
Bill
Hmm. I suppose I have to reply to myself to keep the thread in line.
Anyway, my thanks to those folks who offered suggestions. Out of consideration for
context, perhaps I should preface my remarks with the fact that my operating system is
XP. The good news is that I was able to solve all my concerns by going into the Control
Panel, selecting Admin Tools and Services ... and disabling MSA. That seems to have
solved my problems. I guess folks more sophisticated than I am will have to determine who
(McAfee or SM) has to address the larger problem... whatever it turns out to be.
Bill
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