Mark Hansen wrote:
On 3/11/2010 11:12 AM, Phillip Jones wrote:
Mark Hansen wrote:
Why not just create a new profile and test using that?
Normally you would, but he indicated as soon as you got to the browser
SM dies (crashes) and if he should have set to open on web page rather
than than mail& news. what then?? if it will stay open long enough to
do so by all means create a new profile. But he sounded as if as soon as
SM opened it went to white screen then crashed.
Why not launch the profile manager?
At the very least, before you tell someone to delete a bunch of their
files (for a "test") at least advise them to back up the files first.
That's the reason I suggested making back up copies of the mail and news
folders, you can always re added your themes and extensions.
If SM will allow you to open the Profile manager by all means open
profile menu and setting up new profile. and see what happens.
--
Phillip M. Jones, C.E.T. "If it's Fixed, Don't Break it"
http://www.phillipmjones.net http://www.vpea.org
mailto:[email protected]
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