D. K. Kraft wrote:
With patience akin to a cat's, flyguy, on 4/22/2010 11:37 AM typed:
flyguy wrote:
Phillip Jones wrote:
flyguy wrote:
Daniel wrote:
flyguy wrote:
I upgraded from 1.1.18 to 2.03 about 3 weeks ago, then to
2.04.I just noticed most of my folders are missing all
but one of their messages. Some folders had hundreds of
messages. My wife also just noticed she had many missing
messages (she's on a different computer - both using XP).
I've deleted my msf files, but that didn't change
anything.
My profile is 950 mb; my backup from 1.1.18, just before
I installed SM 2.03, has 1050 mb. So, it seems like they
might still be there. So, how do I get the messages to
show up in the folders so I can access them?
Have you got your "View->Messages" set to All??
Yes, it is, but it's not a problem of viewing messages that
are there. The folder count in most of my 100 or so folders
is only 1, or 0, when the count should be as much 400 or 500
in some of them. Searching for messages doesn't find any of
the old ones that should be present, only the ones that show
in the folder count.
It's the 2000 or so older messages that are missing - the
only messages older than Jan. 22, 2010 are in the Junk or
Template folders (about 10 messages). All newer messages
appear to be there, but I'm not certain of that. So, I'm
thinking it's an indexing problem, but I don't know how to
fix that.
try shutting down SM and open the profile then open mail
folder (Directory) and throw all the .msf file in trash and
empty. (all of them).
Now open SM and go to each email folder. see if they show up.
Closing SM, deleting all the msf files, then opening SM was the
first thing I tried. I just redid that, with no change in the
number of messages; currently, it's 2950 in the trash, 350
elsewhere.
More info: using SM 2.03 on my laptop, I copied to it the last
desktop profile under 1.1.18 (the backup copy made just before
installing 2.03 on the desktop). All my old messages seem to be
there; at least, a search show 4448 (including 3000 in Trash).
I'm concerned about two things:
1) How to restore the old messages to my desktop 2) Preventing a
problem like this in the future
Any ideas?
Well, regarding #1, I would copy the Mail folder--the entire
folder--from your laptop SM 2.0.3 profile, and paste into your SM
2.0.4 desktop profile. This *will not* erase anything already in your
desktop Mail folder, but *will* add any missing items between the
laptop and desktop profiles. (Note: I did this myself regularly
between SM 2 and 1.1.18 when I was still using the latter for mail
while a few kinks were worked out of the former.)
Hang on....if flyguy copies his "inbox" from his SM 1.1.18 profile right
over the top of the "inbox" in his SM 2.0.3 profile, he will lose any of
the new stuff that got downloaded into his SM 2.0.3 profile that wasn't
left on his server from when he last download his mail into SM 1.1.18.
Similar for stuff that was sent using SM 2.0.3.
Daniel
Regarding #2, no good answer, here. The circumstances of the glitch
are strange, to say the least, so I'm flummoxed as to what may have
caused the problem--other than a botched profile transfer by SM 2.0.3
when upgrading from 1.1.18. However, as far as safeguarding your Mail
folder messages generally speaking, that's what regular backups are
for. ;-D
Purrs and hope this helps --
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