Joe Zeff wrote:
Assuming that you've quoted the file names correctly, I can see one reason why it might not have offered you that option: the second file has no extension, and SM might be set not to offer an Open With option when that happens. Personally, I'd think that this would be the best time to offer it, but it's not completely unreasonable.
Sorry, I quoted the filename incorrectly. They both had the extension .doc, and SM correctly identified both as Word documents, but gave me the 'open' option on only one of them. I've had many other examples of this inconsistency, with nothing obvious about the attachment filename or extension.
I've not had any trouble with other file extensions - provided they are in the SM helper application list they always produce the 'open' or 'save' option. It is only with .doc files that this inconsistency occurs.
It's a nuisance because often people send me Word files that I just want to have a quick look at but not keep, but when I don't get the 'open' option I have to save it somewhere, then go there to look at it, then delete it.
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