Paul B. Gallagher wrote:
JD wrote:

You replied to my reply to another person. You replied to my reply
to Walter.

If you don't know what upgrade to upgrade gave you problems, then
it's hard to say what your next upgrade to upgrade will do.

SeaMonkey is not Netscape.

Click on Help, About SM. What is your current version? If your
current version is 2.0.14, then the upgrade so 2.4.1 should be OK.

If you have any problems with that upgrade, then post back to this
newsgroup and somebody will try to help.

Note: For the vast majority of users who have only one computer, this
last bit of advice is not very helpful. It's like saying "if your
telephone isn't working, give us a call." Of course, most people have
friends with working phones, but still, I hope you can see the irony.

In the best of all possible worlds, we'd have a 24-hour toll-free help
line. In the real world, troubleshooting is somewhat more difficult, and
it's reasonable for someone who's just been burned to be cautious. This
is why I begin by synching my desktop installation with my laptop, and
upgrade the laptop only. If that proves troublesome, I still have a
working desktop to complain from. If I'm satisfied that it works fine,
only then do I take a chance and upgrade the desktop, knowing that I
have a working laptop as a fallback.

I have no other software whose upgrades I distrust so much; in 25 years
of running PCs I've never had any other application lose major
categories of data or become completely inoperable due to an upgrade. If
it were some minor applet like Flash I'd blow it off, but SeaMonkey is
absolutely central and essential to what I do in both business and
personal life. Without it, I'd be out of business in a heartbeat.


Are you offering to help Tony and Walter?

--
 JD..
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