Justin Wood (Callek) wrote:
NoOp wrote:
On 06/10/2012 08:29 PM, Justin Wood (Callek) wrote:
NoOp wrote:
The bug
<https://bugzilla.mozilla.org/show_bug.cgi?id=736811>
has been updated today.

I can *easily* replicate in Thunderbird 13 as well. 6 machines, 4
distros, 4 linux desktops (GNOME 2, GNOME3, KDE, ICWM,  and 2 Mozilla
products (SeaMonkey 10 & Thunderbird 13).

Again: I consider this bug to be a blocker for the next release
(SeaMonkey 11.x).

Ok that bug is currently "unconfirmed" and listed as Firefox, so even
though we both know it is gecko, are you able to reproduce in Firefox
(If so that will make next steps easier).

Actually I don't know it is gecko. If I knew what it was, I'd
concentrate on that. As far as I can tell it's a mailnews issue. And no,
I've not been able to reproduce in Firefox.

Sure, that is helpful.

However, we *both* know that this is a regression... right?

Correct

Are you implying that a regression like this won't be fixed unless it
can also be reproduced in Firefox?

Not meaning to imply that, just saying that when its an issue in
Firefox, tends to elicit more rush to fix it. (Even from motivated
volunteers)

Would you like a new SeaMonkey + Thunderbird mailnews component bug?

No need yet, imo.

After than can you help identify when this problem first occurred (it
has "regression-window-wanted" listed)

Lets start with this list:

Does it occur in:
* Firefox 13
[ftp://ftp.mozilla.org/pub/mozilla.org/firefox/releases/13.0/]
* Firefox 12
[ftp://ftp.mozilla.org/pub/mozilla.org/firefox/releases/12.0/]
* ... major versions

Let's start with this instead:
ftp://ftp.mozilla.org/pub/mozilla.org/seamonkey/releases/2.9.1/
ftp://ftp.mozilla.org/pub/mozilla.org/seamonkey/releases/2.10/
ftp://ftp.mozilla.org/pub/mozilla.org/thunderbird/releases/12.0.1/
ftp://ftp.mozilla.org/pub/mozilla.org/thunderbird/releases/13.0/

Fair given your above that you can't find a way to reproduce in Firefox.

Right...
Broken in major version SeaMonkey 10.x (and Thunderbird 12.x) but works
in major version SeaMonkey 2.9.x (and Thunderbird 13.x). Does that not
work for you?

Thank You.

Feel free to come on IRC (irc://irc.mozilla.org/seamonkey) and ask for
my help in drilling down the range, to a 24 hour period, so we can get a
better idea of what is wrong, specifically!


I've already spent a fair amount of time attempting to troubleshoot and
update the bug report. I am happy to try different *user* scenarios, if
asked. However I'm not inclined to evolve to IRC. If you'd like me to
try something else, then comment in the bug report.

Fair, I just meant that narrowing regression range might have been
easier in a synchroneous communication medium, rather than asynchroneous
like e-mail/NG. I don't know of other user scenarios in reproducing it
(I can't easily reproduce, and I am quite busy in other aspects myself atm)

Bottom line is that the dev list were made aware of this issue at 2.10b2
- before [snip]... Say so & I'll be happy to file a new
SeaMonkey + Thunderbird mailnews component bug, or feel free to reassign
to the correct component.

I did not mean to imply any disrespect. In fact I truely appreciate all
the help so far, and if the bug needed moving so far, I would have done
so. :-) Just trying to gather the most info that would help fix this
without cluttering up the bug with potentially irrelevant information
(if possible)

In the interim I've blocked all of my linux customers from "upgrading"
to SeaMonkey 2.10 (and now Thunderbird 13 as well).

I recognize that you consider this a critically severe bug, and
apologize that it has come to this, however I do disagree that it is as
important as you feel it is. I doubt any amount of arguing will be
beneficial for/against this "severity" feeling between us, and will not
help us get this fixed, so I'm going to ignore that specific severity
point for now, and instead try to work with you so we can get all the
data we need to fix it/get it to the right place/peoples attention.

So, long story short, I'm going to use Thunderbird builds for this next
request. (since they have been able to get more builds produced than us,
per metric of time).

Please tell me GOOD/BAD of the following (where GOOD is "does not have
this bug" and "BAD" is "has this bug")

13.0beta 1 -
https://ftp.mozilla.org/pub/mozilla.org/thunderbird/releases/13.0b1/
13.0 Aurora (of date: Apr-01) [one of:] -
https://ftp.mozilla.org/pub/mozilla.org/thunderbird/nightly/2012/04/2012-04-01-03-00-20-comm-aurora/


Hey, guys, not wanting to rain on your efforts but I've seen my mouse icon show as a Drag Icon since at least SM 2.8, thru 2.9 and 2.9.1 onto 2.10, and, just this week past, I noticed it in my SM 2.9.1 on *Win7*!!

Note, only Mail & Newsgroups screen, when a news group is selected *and* when selecting a "New" message!!

--
Daniel


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