Also, when I click on the new Seamonkey, it says it is in "safe mode" and there doesn't seem to be a way out of "safe mode." Is this something to do with the password they are requesting?
Thank you.

Karen Moulding wrote:
Hello,
Every time I try to update my Seamonkey, it makes a whole new version of Seamonkey, so there are two on my computer, and it does not copy my mail folders or other important profile information, so I end up having to keep using the old Seamonkey and never upgrading, which makes the browser useless.

So, in my current Seamonkey, I go to "download" the new version, and I download and "install" it, but then when I restart my computer and open my shortcut for Seamonkey, and click "about," it says it is still the old version: SeaMonkey 1.1.18. If I go to my "start" and "all programs" on my computer, or look at my programs in my control panel, I do see there is another Seamonkey with the current version, 2.17.1. But if I click on that, it does not have any of my profile information. i.e. It is not the same home page or choice of mail profiles (I have two email clients), and it downloads all my emails from the server only, rather than retaining what was in my downloaded mailboxes....which is vital and which I do very much need. A box also keeps appearing asking me to enter some kind of administrator password, and then another asking me for my earthlink password...

This has been happening for years, so that I've essentially never been able to upgrade my Seamonkey and have to keep using the old version. Please tell me how to upgrade so that it actually does upgrade, and retains all my mailboxes and profile information, so that I can actually use Seamonkey, rather than just adding separate new Seamonkeys which I can't use because my mailboxes and all my mail etc. did not migrate.

Thank you,
Karen Moulding
--
/*Karen Moulding*/

writing services:
www.facebook.com/eastvillage.writingservices 
<http://www.facebook.com/eastvillage.writingservices>
editing, critiques, workshops, fiction and all writing

/*Karen B. Moulding, Esq. Law Offices*/
www.karenmouldinglaw.com
212-587-3300
[email protected]

Matrimonial & Real Estate:
divorce, separation & parenting agreements, family law,
closings & contracts

--

/*Karen Moulding*/

writing services:
www.facebook.com/eastvillage.writingservices 
<http://www.facebook.com/eastvillage.writingservices>
editing, critiques, workshops, fiction and all writing

/*Karen B. Moulding, Esq. Law Offices*/
www.karenmouldinglaw.com
212-587-3300
[email protected]

Matrimonial & Real Estate:
divorce, separation & parenting agreements, family law,
closings & contracts

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