How do I get rid of the odd characters?

Wed, 10 Jul 2013 13:38:58 -0700

User agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:20.0) Gecko/20100101 Firefox/20.0 SeaMonkey/2.17.1 

Below is a sample message, assuming the characters make it to the list.

2014 – Get the ‘Best Guide’

TY
Ray
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