Greetings,
I have a client who uses SM on Windows XP x86 for light email needs. Firefox is their main browser, though I believe at times - by clicking links in mail messages - they do end up surfing with SM
occasionally.
They have reported to me that SM will crash when it is open, perhaps they are
reading a mail message, and for no apparent reason SM will just up and crash.
I have already visited their system once in response to this trouble report. I
made sure their mail box was freshly compacted, junk / trash folders emptied.
I believe AdBlock Plus is their only extension in SM.
They have no mail subfolders, no message filters, nadda nadda nadda... plain
simply email client.
I cannot recall if I did a complete uninstall / reinstall of the SM program or not on my last visit... I almost think it was a version behind, so perhaps I did uninstall and reinstall the latest
version already.
Suggestions of what else to check? Thank you!
Blessings,
--
Michael Lueck
Lueck Data Systems
http://www.lueckdatasystems.com/
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