Geoff Welsh wrote:
Michael Lueck wrote:
Greetings,
I have a client who uses SM on Windows XP x86 for light email needs.
Firefox is their main browser, though I believe at times - by clicking
links in mail messages - they do end up surfing with SM occasionally.
They have reported to me that SM will crash when it is open, perhaps
they are reading a mail message, and for no apparent reason SM will just
up and crash.
I have already visited their system once in response to this trouble
report. I made sure their mail box was freshly compacted, junk / trash
folders emptied.
I believe AdBlock Plus is their only extension in SM.
They have no mail subfolders, no message filters, nadda nadda nadda...
plain simply email client.
I cannot recall if I did a complete uninstall / reinstall of the SM
program or not on my last visit... I almost think it was a version
behind, so perhaps I did uninstall and reinstall the latest version
already.
Suggestions of what else to check? Thank you!
Blessings,
it's not my realm of expertise, but I'm pretty sure SM creates a report
when it crashes. Someone else will likely chime in soon.
GW
Good point, Geoff!! I think if the OP, Michael, were to have a look at
Tools->Web Development->Error Console, I think the last entry might give
a possible hint as to the problem, if it were to be posted .......
(I don't know where to post, but maybe someone hereabouts does!!)
--
Daniel
User agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:25.0) Gecko/20100101
Firefox/25.0 SeaMonkey/2.22 Build identifier: 20131023190953
or
User agent: Mozilla/5.0 (X11; Linux x86_64; rv:25.0) Gecko/20100101
Firefox/25.0 SeaMonkey/2.22 Build identifier: 20131023190942
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