Bob Minchin wrote:
Bill Spikowski wrote:
A technical question for Dropbox users:
Usually I interact with Dropbox through the local folder on my computer;
Dropbox uploads and downloads changed files without my interaction.
However, when I email a colleague a link to a file or folder I've posted
on Dropbox, I like to test the link before sending it. (Dropbox is
confusing enough for regular users; new users are often completely
baffled, even when the link is correct!)
One way I've verified the upload is by right-clicking on the Dropbox
desktop icon, then selecting "View on dropbox.com," then looking at my
new folder or files and verifying the time and file sizes. However, that
has suddenly stopped working for me in Seamonkey, although it still
works in Firefox and Chrome.
Dropbox has made a recent change that's trouble for me; the other way I
verified these links was by pasting them in my outgoing email in
Seamonkey, then clicking on the link before sending the email and making
sure I'm being sent to the right file. Dropbox now defeats that
approach; their explanation is that when a file is already on your local
computer, you get redirected there instead of to the actual link on
dropbox.com.
Either of my old methods worked fine, but I prefer to stay within
Seamonkey rather than switching browsers, especially when I'm on other
computers and don't recall my passwords.
Any suggestions? Dropbox doesn't seem to have any real tech support, and
I haven't been able to find anyone else reporting this problem through
Google.
If Dropbox have made the connection between the URL you used and your local
machine, does that not mean the link was correct in the first place?
I use a personal Dropbox account to store files for a small hobby forum that I
help run and none of my users have ever reported a difficulty accessing files.
This is a recent problem -- just in the past week.
As to your question -- I haven't a clue, since Dropbox keeps its inner workings
hidden from users. I found the product almost unusable until I stumbled upon
the way I use it -- keeping a local folder on the desktop of each of my
computers that I can interact with using normal file management tools and even
without an internet connection; and only accessing Dropbox.com when I need to
verify that a file I want to share has uploaded properly and the link I'm about
to send a colleague connects to that file.
Perhaps I'm not even using their product correctly; I've tried to get tech help
from them a few times without success.
Whenever I get frustrated with Dropbox, I try another file sharing services,
only to find even bigger problems (e.g., my recipients must create an account;
or they get bombed with advertising; or the download page has additional links
designed to trick my colleagues; or the interface has just as many
peculiarities as Dropbox or an even-more-baffling interface). Then I slink back
to Dropbox -- until the cycle resumes!
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