Jonathan N. Little wrote on 11/02/2015 17:47:
Larry S. wrote:
..Connection and firewall? No problem on other sites.
..Java Platform "Always activate"
..Java Deployment Toolkit "Ask to activate" (didn't ask, though my
banking on-line deposit does ask)
..No adblocker.
..All plug-ins up to date (per Addons Manager)
..Doesn't work on IE either
..Tech support at the site says "WFM on Firefox"; also says the site
apparently doesn't finish loading completely for me
So, where am I? It's got to be a preference, missing software or plugin,
something. Probably should just give up; there are other more important
things in life!
Well just something to check since the videos do not work with a
different browser, maybe the problem is *external* to you. It took me
6 months to prove to Verizon that they had a bad board at the area's
NOC that was disrupting routing for DSL users here.
The video is being served from a media server c.brightcove.com. Try
and so a trace route and see if you get access to their server. You're
on Windows so open the command window:
WINDOWS KEY + R
enter CMD
then in command window
tracert c.brightcove.com
and see if you can reach the server.
Very strange ... I can listen the videos, but tracert c.brightcove.com
-------> not found after 30 hop.
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