HenriK wrote:
Paul B. Gallagher wrote:
HenriK wrote:
In trying to update a copy of SM v.2.30 to the latest version on a
Win7Home Premium PC, the update fails and an error message is
returned claiming a 2nd version of SM is running. After a
file-by-file search using Windows Explorer, I couldn't find any
evidence of a 2nd copy of SM but I wasn't clear about what evidence I
should have been looking for.
Try looking at the "Processes" tab of Windows Task Manager
(CTRL-SHIFT-ESC). Do you see any SeaMonkeys there?
This sometimes occurs when SM doesn't shut down correctly.
Thanks for the thought. I looked in Task Manager and didn't see
anything beyond the single copy I thought I was running.
I wonder if the problem could be caused by some stray bit of material
lurking in the registry?
If I tell Control Panel to deinstall SeaMonkey, my understanding is that
the profile, mail, bookmarks, etc., do NOT get deleted. Is that a
correct understanding? If so, might a SM deinstallation and
installation of the most recent SM version solve my problem? Or, would
a deinstallation/new installation create more trouble?
Precisely that advice has been given many times in this forum by
authoritative experts, just as you say.
Worth a try, once you've shut down all copies/versions of SM. If you
still get the error message even when WTM says you're clear, post back.
--
War doesn't determine who's right, just who's left.
--
Paul B. Gallagher
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