Keith Thompson wrote:
On 02/14/16 10:30 PM, Paul B. Gallagher wrote:
Keith Thompson wrote:
Yes, I can log into my account at WOW and read the mail there. I
can receive that mail in SM but just cannot send out from my
computer. I can also respond to the newsgroup directly from the
computer. Its just when I go to send an email, the request for
password pops up and will not accept, but just keeps repeating
the request. When I check the password manager, the correct
password is there.
Two thoughts:
1) It's been suggested several times in this thread that you
confirm WOW's username requirements for SMTP. Some ISPs want only
the prefix (the part before the "@" sign), and some want the entire
email address.
Edit | Mail & Newsgroups Account Settings | Outgoing Server (SMTP)
This will be the last item on the list, after your email accounts.
Double-click the server name in the list on the right, or click it
once to select it and then hit "Edit." At the bottom of the
dialog, the last entry is "User Name:" -- is it exactly what WOW
wants? Correct case, correct punctuation, correct content (prefix
only or prefix@domain)?
2) When you check the password manager, are you verifying the POP
password (for receiving mail) instead of the SMTP password? There
should be two distinct entries; be sure you're looking at the right
one. And the password might well be different.
I have the saved password app that connects directly into SM. The
password that I am looking at is labeled smtp so I know that I am
looking at the right one. The pop one is under the WOWxxx.com
listing.
OK, and the username? This question has been asked at least three times
in this thread, and you haven't yet answered it. A successful login
requires both username and password; an error in either causes a failure.
--
War doesn't determine who's right, just who's left.
--
Paul B. Gallagher
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