Danny Kile wrote:
If I send mail to my wife's netscape.net email accounts I get the following response back.When sent from my PC using SM Mail Client I get this error message: "Delivery to the following recipient failed permanently: [email protected] Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain netscape.net by mailin-02.mx.aol.com. [64.12.88.164]. The error that the other server returned was: 550 5.1.1 <[email protected]>: Recipient address rejected: netscape.net" When sent from my PC using WEB-Mail I get this error message: "<[email protected]>: 152.163.0.68 does not like recipient. Remote host said: 550 5.1.1 <[email protected]>: Recipient address rejected: netscape.net Giving up on 152.163.0.68." It is as though Netscape has killed her email account or changed something to keep her from receiving mail. This account has worked for the last 8 years. I myself have a Netscape.net e-mail account and I do not have this problem. I would greatly appreciate the master minds of this forum to chime in and give me some advice. Thank you in advance! Thank you, Danny
550 is an SMTP response code meaning "Requested action not taken: mailbox unavailable (e.g., mailbox not found, no access, or command rejected for policy reasons)".
5.1.1 is an enhances status code meaning "Bad destination mailbox address. The mailbox specified in the address does not exist. For Internet mail names, this means the address portion to the left of the "@" sign is invalid. This code is only useful for permanent failures."
(Quotes are from RFCs 5321 and 3463, the documents defining the SMTP standard and the enhanced status codes)
Have you definitely typed your wife's email address correctly - no extra spaces, dots, dashes, letter O instead of number 0, etc.? Assuming that's the case, it looks like a problem with her account. Can your wife receive mail from anyone else? Can she log in to her account? Has she logged in recently - some providers disable or close accounts if they're not accessed for several months. Was her account provided as part of a package which she no longer subscribes to? You may have to contact their technical support to find out what the problem is.
In the response to your message sent from SeaMonkey, the error message is coming from a mail server (mailin-02.mx.aol.com. [64.12.88.164]) which listed in the DNS records for the netscape.net domain as receiving mail for that domain - so it should know which addresses are valid. Of course there's always the possibility of something up with AOL/netscape.net's server. In the response to your email sent from webmail, the server address (152.163.0.68) is not one of those listed for netscape.com, but it is registered to AOL; I assume you sent that from netscape.net webmail so it may have taken an internal route rather than using the publicly advertised servers.
Mark. _______________________________________________ support-seamonkey mailing list [email protected] https://lists.mozilla.org/listinfo/support-seamonkey
