Mike C wrote:

Is there a way to retrieve a password used in SM Mail??

Older person is logged out and can't remember password they used.

Contact user's ISP and ask for a password reset. Change it to something your user can remember, and write it down in some secret location for the next emergency.

Alternately, with proof of identity, they may be willing to disclose the current password. Thank them and write it down in some secret location for the next emergency.

--
War doesn't determine who's right, just who's left.
--
Paul B. Gallagher

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