Paul B. Gallagher wrote:
Mike C wrote:
Is there a way to retrieve a password used in SM Mail??
Older person is logged out and can't remember password they used.
Contact user's ISP and ask for a password reset. Change it to something
your user can remember, and write it down in some secret location for
the next emergency.
Alternately, with proof of identity, they may be willing to disclose the
current password. Thank them and write it down in some secret location
for the next emergency.
Actually in most cases they cannot disclose the current password as they
don't have it, only a hash or other derivative of it. So the most you
can expect is a reset of the password, and even for that you will need
to convince them you are the account owner.
support-seamonkey mailing list