On 3/31/18, WaltS48 <[email protected]> wrote:
> On 3/30/18 10:25 PM, cmcadams wrote:
>> Ed Mullen wrote:
>>> On 3/30/2018 at 10:45 AM, Marisa Ciceran created this epitome of
>>> digital genius:
>>>> As of about a week ago, when I log into my Chase accounts account
>>>> using SM 2.49.2 on my Windows 7 desktop and laptops, it goes to the
>>>> following page:
>>>>
>>>> https://m.chase.com/secure.html?newstoken=false&Referer=https%3A%2F%2Fm.chase.com%2Findex.html&resId=success&#offerdetails
>>>>
>>>>
>>>>
>>>> The page is blank except for two options that run across the
>>>> horizontal span of the page: 1) No thanks and 2) Call to apply.
>>>>
>>>> Neither of these buttons links to another page. However, that window
>>>> still triggers the "time out" function that logs me out for
>>>> non-activity. After that, I have the option to log back into MOBILE
>>>> services.
>>>>
>>>> I've tried to report this issue to Chase customer support several
>>>> times, but they refuse to file a report on the problem. Their only
>>>> answer is that Seamonkey is not a supported browser, period. The
>>>> fact that I am still recognized as being logged in is more than
>>>> worrisome.
>>>>
>>>> I am not about to give up on Seamonkey which I have been using
>>>> (under its prior names) for more than 20 years and which is still
>>>> the best browser-mail suite on the internet. Any suggestions?
>>>>
>>>> Thanks.
>>>>
>>>> Marisa
>>>>
>>>>
>>>
>>> You simply need to use a different user agent string when going to
>>> chase.com.  Add this to your prefs.js:
>>>
>>> user_pref("general.useragent.override.chase.com", "Mozilla/5.0
>>> (Windows NT 10.0; Win64; x64; rv:50.0) Gecko/20100101 Firefox/50.0");
>>
>> Since I have a new Chase card I figured I should fix this sooner
>> rather than later.
>>
>> Trying a user.js didn't work.
>>
>> prefs.js didn't wish to be changed...tried both Windows 7 Notepad and
>> DOS Edit, but evidently didn't know the right save options, because
>> after running SM the new entry disappeared. Rejected by SM, I suppose.
>>
>> Cutting to the chase (pun serendipitous): Creating a new entry in
>> about:config by manually copying/pasting strings from Ed Mullen's
>> example did work.
>>
>> To create a new entry in about:config you right-click on any entry and
>> tell it you want a new string entry. Give it the name
>> "general.useragent.override.chase.com" and the value "Mozilla/5.0
>> (Windows NT 10.0; Win64; x64; rv:50.0) Gecko/20100101 Firefox/50.0".
>>
>>
>
> Why not ""Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:50.0)
> Gecko/20100101 Firefox/59.0"? Which is the current version of Firefox.

Because SeaMonkey 2.49.2 is based on Firefox ESR 52 (extended support
release?), so you've got a better chance of things working correctly
if you pretend to have the latest version of Firefox ESR.

& if Chase had competent web developers this wouldn't be an issue in
the first place, but it is so you probably should have the rv:XXX
number match the Firefox/XXX number:
Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:52.0) Gecko/20100101 Firefox/52.0

Lee
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