On 4/11/2020 8:19 PM, Frog wrote:

< Previous text removed>

> Well, I now have the answer to all of the items covered in this thread and
> now must start on a new thread.  I am going to bore you for a moment in
> order to help someone else who might be going through the problems I have
> been facing. So here goes the end of this thread:
>
> Part 1:  I really thought that I was dealing with a virus or malware on my
> computer; but I didn't want accept this thought, since I have had my present
> virus scan software (WebRoot) on my system for years; and it has never let
> me down.  As I stated in one of my messages, I did want to weed a virus or
> malware possibility out of the picture...thus, I did a complete scan of my
> entire system (6.5 hours of scanning); and no bad things were found on my
> system.  I then sent a message to the WebRoot people, and they had me
> forward the results of my scan to them for analysis.  They informed me,
> after their scan was completed, that my system did not have a virus or
> malware problem...it was completely clean.  They suggested that I contact
> Verizon (which remains a part of my email address) for help.  I thought
> about it and decided that a conversation with Verizon might take less that a
> few minutes; however, the wait to talk to somebody might take hours of
> waiting.  I then turned to the internet for help.
>
> Part 2:  The second part pertains to what I found on the internet.  Here is
> that information:
>
> Verizon Email Retirement
> "Verizon has retired our (their) email service.  We have completed our
> notifications regarding this change; and customers no longer have the option
> to keep their Verizon.net email address or extract and move their data to
> another service provider.(((I don't recall ever receiving a notification as
> stated above.)))
> Here is the web address where you might want to read more about this Verizon
> Email Retirement;
>
> https://www.verizon.com/support/consumer/email
>
> I believe that explains why I was receiving an endless number of the
> "Connection to server smpt.verizon.net timed outs".  It also explains why I
> could neither send nor download items from my Verizon mail box - it no
> longer existed.
>
> Be advised that I appreciate everybody's help with my problem.  At times, it
> was somewhat more technical that I am educated to understand. That is also
> alright...it helped me to learn considerably more about the technical side
> of computers.  All of you have my highest respect for the way you help other
> people with their problems.
>
> If you want to ask me about anything I have said along the way of this
> thread, I will do my best to provide you with a response.
>
> Frog
>
> P.S.  I will be opening a new thread about the steps I must take to continue
> what I have been doing here on my computer in an uninterrupted way.
>
>
>
Just for the record - I have attached a jpg of my settings using Verizon - not
AOL.  I did not opt for the change of address
at the time of Verizon's takeover of AOL.

-- 
"This is America!  You can't make a horse
 testify against himself!"          -Mister Ed

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