On 5/31/2020 5:43 PM, David E. Ross wrote:
> On 5/31/2020 2:02 PM, Frog wrote [in part]:
>> I am receiving daily messages on my computer to the effect that
>> SeaMonkey has crashed. I have tried to chase down what might be causing
>> this endless string of problems without much success. Let me say,
>> however, that I suspect that my problem is associated with moving from a
>> 32 bit software program to a 64 bit SeaMonkey program...this thinking is
>> based on the date that I changed from 32 to 64 bits SeaMonkey software.
>> Please note that I am currently writing this message on Thunderbird and
>> all is working properly with this software. Also, I am using Windows 10
>> for both SeaMonkey and Firefox/Thunderbird. Also, I have used Webroot
>> Secure Anywhere software on everything on my computer without any
>> problems being found.
>
> Do you install SeaMonkey in its default location?
SeaMonkey is installed on my my C drive...64 Bit (C)>Program Files
(X86)>SeaMonkey. The following folders are saved on my (E)
drive...(SeaM_AboutConfig...SeaMonkeyAddBk...SeaMonkeyProfile). I did
not find any other SeaMonkey folders/files etc. in any other location.
If so, when you went
> from x32 to x64, did you do the following, in this sequence?
>
> 1. Save your profile folder?
No, I did not save my profile folder when I made the new install.>
> 2. Remove the x32 version?
No, I did not remove the X32 version before the install.>
> 3. Install the x64 version?
Yes, I did install the new version over the old version.>
> Since I use Windows 7 and not Windows 10, I do not know if this is a
> stupid question: Are you sure your PC and your Windows 10 are both x64?
64 bit operating system, 64-based proceessr>
> Did you read ALL of the "Release Notes" for your version of SeaMonkey?
> Have you heeded all the warnings there?
>
I just made a visit to the Add/Remove Program list where I discovered
the following:
SeaMonkey 2.53.2 (x64 en-US) 151 MB added 5/19/2020
SeaMonkey 2.53.2 (x86 en-US) 134 MB Added 5/12/2020
Both entries are listed.
Back to your first question above--I did not make a back-up of my
profile before my action to over write an earlier version of SeaMonkey.
My big mistake...I lost all of my saved mail messages as a result of not
making a backup at that time.
I can't say, in response to question 2 above, why I didn't remove the
old version of SeaMonkey before attempting to overwrite the old with the
new version.
In response to question 3, it shows that I did install the x64 version
on 5/19/2020.
Now, knowing the mess that I have made, how do I get our of this dilemma
that I have made? Clearly I can see that I have two different entries
for SeaMonkey in the add/remove listing and that (I believe) is
responsible for my present difficulties. Now I want to get back to one
version of SeaMonkey without losing my addresses, browser page
listingss, etc..
I just hope I can follow the steps I must take to make SeaMonkey work.
I have been a user of this family of software from Netscape 2.X to the
present and I feel comfortable when using SeaMonkey.
Thanks for having patience with me and coming to my aid once again.
Frog
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