Frog wrote on 1/06/2020 7:02 AM:

Before I start, I am about to say many things in this message that have already been the subjects of some of my earlier messages.  Quickly stated...I am not making any progress in finding a solution for my SeaMonkey problems.

I really am having great difficulty making SeaMonkey work on my computer.  I am not able to open any messages on the m.general or the news.mozilla.com news groups.  Also, my responses to Inbox messages are not being stored in my Sent folder (I don't know if they are being recorded anywhere on my computer--simply put, they are lost).  My SeaMonkey folders are stored on my E drive: (SeaM_AboutConfig...SeaMonkeyAddNk...SeaMonkeyProfile). I am receiving daily messages on my computer to the effect that SeaMonkey has crashed.  I have tried to chase down what might be causing this endless string of problems without much success.  Let me say, however, that I suspect that my problem is associated with moving from a 32 bit software program to a 64 bit SeaMonkey program...this thinking is based on the date that I changed from 32 to 64 bits SeaMonkey software. Please note that I am currently writing this message on Thunderbird and all is working properly with this software.  Also, I am using Windows 10 for both SeaMonkey and Firefox/Thunderbird. Also, I have used Webroot Secure Anywhere software on everything on my computer without any problems being found.

With all of the above said, here is where I need your help.  I have in my mind that I must remove/reinstall SeaMonkey on my computer.

I have copied the three folders listed above in this message to a different location on my computer...hopefully I will be able to fix any problems that occur as a result of redoing my SeaMonkey software.  Am I correct?

The drive that the backups are recorded in is on the same drive (E) where they were originally recorded...in a folder named Backup_Seamonkey.  This should keep this data secure...correct?

I'm not sure which SeaMonkey software should be reinstalled on my computer-32 or 64 bit...it seems like it should be the 64 bit version. Is this a good guess?

Would it be a better choice to give up on SeaMonkey and turn to Firefox/Thunderbird for my internet work?  This action would also involve training another person on how to use the new software.

What other problems should I consider before I goof up my computer and not be able to communicate with anybody for help?

Frog

Frog, you peaked my interest when you mentioned that you were switching SeaMonkey FROM 32-bit TO 64-bit .... but, then, when I looked at your Thunderbird User Agent (i.e. the program that *IS* working) it shows you are using the WOW64 bit program which, as I understand it, is a 32-bit Operating System program that has been set up to run on a 64-bit machine.

And now you are installing a 64-bit SeaMonkey program on an Operating System that has been modified to run as though it is a 32-bit Operating System.

My advice, for what it's worth, is to try setting up the 32-bit SeaMonkey on your (sort of) 32-bit Operating System computer.

If my advice is incorrect, I expect someone here to let you (and ME) know!!

--
Daniel

Win7 User agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:52.0) Gecko/20100101 SeaMonkey/2.49.5 Build identifier: 20190609032134

Linux User agent: Mozilla/5.0 (X11; Linux x86_64; rv:52.0) Gecko/20100101 SeaMonkey/2.49.1 Build identifier: 20171015235623
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