Marion Walther wrote:
I can sign in but my cursor just sits there. I cannot access
anything. Cannot even log out. How can I resolve that? I have to go
to Firefox to do my banking. I have used SeaMonkey since NetScape and
have my own domain so I want to continue my email client in SM.
After a quick glance-through of other responses, I'll put a response here...
1) Make sure you clear your cache and cookies. Sites that are heavy on
scripting sometimes can have difficulties displaying properly, and
clearing your cache can help by forcing new copies of everything. This
may not do anything for you, but it's something that's quick to do. I
will note that I can get to usbank.com, with no obvious problems, but
that's only the front page, and I can't see what's happening with login
processes.
2) You note that you have both NoScript and uBlock Origin installed. I
have both myself, and while I don't see frequent problems with uBlock, I
frequently fight with NoScript, because I have it set to block
everything as a default, and then temporarily whitelist. At some sites,
it can take multiple rounds of enabling scripting hosts, before the
essential script will run. One that I've found is Google's gstatic for
rendering fonts often doesn't run until I've enabled numerous other
scripting hosts. And with enabling hosts, it's often not easy to tell
which are essential for displaying a page, and which are are related to
advertising networks.
As an experiment, you may want to temporarily disable both of these
add-ons, just to see what difference there is. Restarting Seamonkey in
Safe Mode (Help -> Reatart with Add Ons Disabled) can also do that, if
you haven't tried already.
3) Browser identity could be a problem, and since that's been discussed
down-thread, I won't put a lot of detail here.
This is a place where financial institutions tend to be more aggressive
about demanding certain browsers (typically IE, Chrome, Firefox and
Safari). If you get a complaint about your browser, even if the message
is worded to indicate that your browser has inadequate capacity, I've
found that to be bogus. If I spoof something that's current, I rarely
have problems getting through. The real reason is a matter of tech
support coming from the site. They want "Firefox", not "like Firefox"
or "Firefox derived". If you're interacting with their tech support,
they want you to be running what their support people see on their own
screens, where they can be done with interacting with you as quickly as
possible. Seamonkey's different UI (especially for config settings) is a
a non-starter, and if you tell them that you're running something else,
they'll end the conversation right there with "we don't support that".
But I will encourage you to add an entry to about:config, setting
general.useragent.override.usbank.com, to show a version of Firefox
they're likely to accept. Either of these is likely to work for you:
Mozilla/5.0 (Windows NT 6.1; rv:60.0) Gecko/20100101 Firefox/60.0
Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101
Firefox/68.0
Don't worry about the differences between Win 7 and Win 10, they're
unlikely to be significant. I do quite a bit of browser spoofing,
including places where I spoof that I'm using Mac or Linux, as well as
Windows, and also other browsers, such as Chrome. The only thing that
the browser sniffers are looking for (usually) is Firefox version that
they consider to be acceptable -- that is, the version following "Firefox/".
4) One other thing that could be causing you problems is your cookie
handling policy. Personally, I allow all first-party cookies, and then I
discard all cookies at the end of my browsing session. I disallow
third-party cookies, and there are occasions that sites will refuse to
work unless third-party cookies are allowed. You can try whitelisting
sites, but that takes some work to figure out. Basically, you have to
temporarily accept all cookies, to find out which sites are setting
cookies, and then you have to guess which sites to whitelist.
In my own usage, I have a second profile in Seamonkey that I call "bare
metal", where the only non-default settings are to flush user data at
the end of the session. If a site is giving me problems in such a way
that I can't find the necessary tweaks to get it to work, it's useful to
use the bare metal profile, to see how things work in default
conditions. That's good for figuring out if the site is really
objecting to Seamonkey, or if it's something in my normal profile that
isn't working quite correctly.
With that in mind, I also have Firefox installed, where I have multiple
profiles, including one with all my personal preference settings, and
another with bare metal default settings. If I'm having problems with a
site (especially e-commerce related), and I don't want to take the time
to restart Seamonkey, I tend to launch Firefox on the bare metal
profile, do whatever transaction I need without interference from
extensions or personal preferences, then close out that browser session
(where, as noted above, all accumulated usage data is flushed).
The upshot is that there's nothing that requires you to use one browser
for everything, and if you can't get certain sites to interact with you
with an unreasonable amount of tweaking, use another profile or browser
to accomplish specific tasks. It's not disloyalty to Seamonkey, just
that some sites don't want to interact with Seamonkey.
Smith
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