Marion Walther wrote:
Haven't heard back from UB yet but just noticed this. Clicked on SM
help and about has this: User agent: Mozilla/5.0 (Windows NT 6.1;
Win64; x64; rv:60.0) Gecko/20100101 Firefox/60.0 SeaMonkey/2.53.3 Can
that be my problem? I don't find that UA when I go the
my about:config
about:config is just a UI to settings that are in the underlying
prefs.js file. Unless you're using general.useragent.override settings,
you won't see any version information there.
Take a look at about:support instead.
One other possible thing that could be happening is that default
settings for Seamonkey include "advertise Firefox compatibility", and
that gets around most of the sites that are looking for Firefox.
However, there's a few sites that will complain about an unsupported
browser if the presented User Agent string shows anything except stock
Firefox.
I've found that effect at Google's home page, where there's a display
quirk, where the search bar shows a cursor a half line offset. It's not
really a problem, so much as an annoyance, and through on-the-fly
spoofing that I do with PrefBar, I've confirmed that Google's display
comes from seeing the combination of Firefox and Seamonkey, and if I
show just a stock Firefox string, then the display is correct.
Thus I have general.useragent.override.google.com set to show only Firefox.
As noted separately, I suspect that for any response you get fro USBank
support, "Seamonkey" is likely to cause them to end the conversation. As
far as they're concerned, they're supporting Firefox (and it's likely
that they prefer Chrome and support Firefox and Safari, and maybe IE or
Edge, and reluctantly, only because the others are too widely used to
ignore), and they draw the line there. In their view, if you want to
use something else, it's up to you to figure it out, and they're not
going to spend time helping you.
Smith
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