Dave-
You told me to restore the file by using the most recent backup. A) I dont
think we currently backup, and 2) the tech guys always fixed it without the
backup.
As you can tell I am not very adept at fixing problems and need someone to
give me step by step instructions.
When I go to open ebase I get a prompt that says: "names_.102 is damages and
cannot be opened. Use the recover commade to recover the file." I clik "ok
and then under the "open file" it lists files. I see the name_.102 file and
double click on it, but it just gives me the same prompt 'names_.102 is
damaged and cannot be opened. use the recover . . ."
My question is "How do I recover - where do I go etc." Please give me step
by step instructions - thanks in advance.
Janette
----- Original Message -----
From: "Dave Shaw" <[EMAIL PROTECTED]>
To: "TechRocks Support" <[EMAIL PROTECTED]>
Sent: Monday, February 05, 2001 7:29 AM
Subject: [support] Re: New file and caller sheets
> >Almost everytime I go to send a mass mailing ebase crashes on me. my
> >technical guy is out of the country,a nd now I can not get back into it,
it
> >says the names.102 file is missing?
>
> Your immediate problem sounds like the names_.102 file has been
> damaged in the crash. If the file is present in the file set and
> isn't recognized on startup, the file is probably damaged and should
> be restored from your most recent backup.
>
> The original problem is apparently crashing when you try to send a
> mass mailing. In order for the list watchers to help, you'll need to
> be more specific about what step you are attempting when the crash
> occurs, and what happens (freeze, FileMaker quits, etc.).
>
> >Help?
> >Janette
> >
> >Also, is there a way not to receive all the support emails. I just
delete
> >them all anyway.
> >----- Original Message -----
> >From: "Dave Shaw" <[EMAIL PROTECTED]>
> >To: "TechRocks Support" <[EMAIL PROTECTED]>
> >Sent: Saturday, February 03, 2001 11:51 AM
> >Subject: [support] Re: New file and caller sheets
> >
> >
> >> >
> >> >1) My ebase setup has me entering ebase directly into the file that
> >> >contains all our members. Currently, all our prospects are in a
> >> >separate file that is still in FileMakerPro. I'd like to set up a
> >> >separate file in ebase for prospects and open ebase to a menu that
lets
> >> >me choose among the files to open. I'm wondering whether setting up
a
> >> >network version on a dedicated server allow us to do this or whether
> >> >there is another way.
> >>
> >> What you describe is possible but lots of work for a high-level
> >> filemaker programmer. I would suggest flagging your members somehow
> >> and importing prospects into the same file. If your members are not
> >> already identified by a dues payment which establishes a start date
> >> and expiration date for their membership, you can set up a separate
> >> field, called for example "Status" and mark members as members and
> >> everyone else something else.
> >>
> >> One of the benefits is that you won't get a duplicate record - for
> >> example, one of your prospects joins, and you enter the name and
> >> address into ebase, but don't delete it from your prospects file. So,
> >> you keep sending this person recruiting information along with your
> >> newsletter or whatever else you sent members.
> >>
> >> >2) We need to produce caller sheets for an upcoming Phonathon. The
> >> >sample sheet in the ebase manual that comes closest is the Individual
> >> >Giving History report (24-8), but we need this info and more plus
space
> >> >for callers to write down pledges and other info - ideally printed
two
> >> >records to a sheet. Is this possible and, if so, how do I do it?
> >> >Thanks..
> >>
> >> You will need to use FileMaker (not the runtime version) and log in
> >> with the master-level password. Then you can go to layout mode and
> >> make whatever changes you need. More information is in the FileMaker
> >> manual in the section on working with layouts.
> >>
> >> >
> >> >Helen Head
> >> >
> >> >
> >> >
> >> >
> >> >Content-Type: text/x-vcard; charset=us-ascii;
> >> > name="hhead.vcf"
> >> >Content-Transfer-Encoding: 7bit
> >> >Content-Description: Card for Helen Head
> >> >Content-Disposition: attachment;
> >> > filename="hhead.vcf"
> >> >
> >> >Attachment converted: MacShaw II:hhead.vcf (TEXT/BOBO) (00023613)
> >> >Content-Type: text/plain; charset="us-ascii"
> >> >Content-description: footer
> >> >
> >> >------------------
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> >> >---------------------------------------------------------------------
> >>
> >> --
> >> Dave Shaw Northwest Classics, Inc
> >> tel: 206-954-7526 fax: 206-625-1338
> > >
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> >>
> >
> >
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> >---------------------------------------------------------------------
>
> --
> Dave Shaw Northwest Classics, Inc
> tel: 206-954-7526 fax: 206-625-1338
>
> ------------------
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> ---------------------------------------------------------------------
>
>
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