One more thing:

If the recovery is successful, change the original NAMES_.102 to something
else (like NAMES BACKUP_.102, then rename the recovered file to NAMES_.102,
then try to run ebase.

Good luck.

----------------------------------------------------------------------------
-------
Bob LeLievre
LeLievre Information Services
List Management Services for Non-Profits
voice:  617-474-9131
email:  [EMAIL PROTECTED]


> -----Original Message-----
> From: Bob LeLievre [mailto:[EMAIL PROTECTED]]
> Sent: Monday, February 05, 2001 6:38 PM
> To: TechRocks Support
> Subject: [support] RE: NARAL-WI
>
>
> To recover a file, you'll need Filemaker 4 or 5, then:
>
> - open filemaker (don't open any data files).
> - In the top menu line, click on FILE, then click on RECOVER.
> - A file-open dialog box opens.  At the bottom of the box at the FILE OF
> TYPE line, pick all files.  Then find the drive and folder for your ebase
> files.  You should see the NAMES_.102 file.
> - It will prompt you for a new file name (the original file won't change).
>
> Filemaker will then go through a process where it will try to fix
> the file.
> Sometimes it works, sometimes it doesn't.  It might let you see the data,
> but layouts and scripts will be screwed up.  It may appear to work OK, but
> internal things might be messed up.
>
> If it does seem to recover, you should export the raw data out of
> NAMES_ and
> import it into a clean copy.  Let me know if you get this far.
>
> - Bob (among other things, Mass NARAL's tech consultant)
>
> ------------------------------------------------------------------
> ----------
> -------
> Bob LeLievre
> LeLievre Information Services
> List Management Services for Non-Profits
> voice:  617-474-9131
> email:  [EMAIL PROTECTED]
>
>
> > -----Original Message-----
> > From: NARAL-WI [mailto:[EMAIL PROTECTED]]
> > Sent: Monday, February 05, 2001 6:18 PM
> > To: TechRocks Support
> > Subject: [support] NARAL-WI
> >
> >
> > Dave-
> > You told me to restore the file by using the most recent backup.
> > A) I dont
> > think we currently backup, and 2) the tech guys always fixed it
> > without the
> > backup.
> > As you can tell I am not very adept at fixing problems and need
> someone to
> > give me step by step instructions.
> > When I go to open ebase I get a prompt that says: "names_.102 is
> > damages and
> > cannot be opened.  Use the recover commade to recover the file."
> > I clik "ok
> > and then under the "open file" it lists files.  I see the
> > name_.102 file and
> > double click on it, but it just gives me the same prompt 'names_.102 is
> > damaged and cannot be opened.  use the recover . . ."
> > My question is "How do I recover - where do I go etc."  Please
> > give me step
> > by step instructions  - thanks in advance.
> > Janette
> >
> > ----- Original Message -----
> > From: "Dave Shaw" <[EMAIL PROTECTED]>
> > To: "TechRocks Support" <[EMAIL PROTECTED]>
> > Sent: Monday, February 05, 2001 7:29 AM
> > Subject: [support] Re: New file and caller sheets
> >
> >
> > > >Almost everytime I go to send a mass mailing ebase crashes on me.  my
> > > >technical guy is out of the country,a nd now I can not get
> > back into it,
> > it
> > > >says the names.102 file is missing?
> > >
> > > Your immediate problem sounds like the names_.102 file has been
> > > damaged in the crash. If the file is present in the file set and
> > > isn't recognized on startup, the file is probably damaged and should
> > > be restored from your most recent backup.
> > >
> > > The original problem is apparently crashing when you try to send a
> > > mass mailing. In order for the list watchers to help, you'll need to
> > > be more specific about what step you are attempting when the crash
> > > occurs, and what happens (freeze, FileMaker quits, etc.).
> > >
> > > >Help?
> > > >Janette
> > > >
> > > >Also, is there a way not to receive all the support emails.  I just
> > delete
> > > >them all anyway.
> > > >----- Original Message -----
> > > >From: "Dave Shaw" <[EMAIL PROTECTED]>
> > > >To: "TechRocks Support" <[EMAIL PROTECTED]>
> > > >Sent: Saturday, February 03, 2001 11:51 AM
> > > >Subject: [support] Re: New file and caller sheets
> > > >
> > > >
> > > >>  >
> > > >>  >1) My ebase setup has me entering ebase directly into
> the file that
> > > >>  >contains all our members.  Currently, all our prospects are in a
> > > >>  >separate file that is still in FileMakerPro.  I'd like
> to set up a
> > > >>  >separate file in ebase for prospects and open ebase to a
> menu that
> > lets
> > > >>  >me choose among the files to open.  I'm wondering whether
> > setting up
> > a
> > > >>  >network version on a dedicated server allow us to do this
> > or whether
> > > >>  >there is another way.
> > > >>
> > > >>  What you describe is possible but lots of work for a high-level
> > > >>  filemaker programmer. I would suggest flagging your
> members somehow
> > > >>  and importing prospects into the same file. If your
> members are not
> > > >>  already identified by a dues payment which establishes a
> start date
> > > >>  and expiration date for their membership, you can set up
> a separate
> > > >>  field, called for example "Status" and mark members as members and
> > > >>  everyone else something else.
> > > >>
> > > >>  One of the benefits is that you won't get a duplicate record - for
> > > >>  example, one of your prospects joins, and you enter the name and
> > > >>  address into ebase, but don't delete it from your prospects
> > file. So,
> > > >>  you keep sending this person recruiting information along
> with your
> > > >>  newsletter or whatever else you sent members.
> > > >>
> > > >>  >2) We need to produce caller sheets for an upcoming
> Phonathon. The
> > > >>  >sample sheet in the ebase manual that comes closest is the
> > Individual
> > > >>  >Giving History report (24-8), but we need this info and more plus
> > space
> > > >>  >for callers to write down pledges and other info -
> ideally printed
> > two
> > > >>  >records to a sheet.  Is this possible and, if so, how do I do it?
> > > >>  >Thanks..
> > > >>
> > > >>  You will need to use FileMaker (not the runtime version)
> and log in
> > > >>  with the master-level password. Then you can go to layout mode and
> > > >>  make whatever changes you need. More information is in
> the FileMaker
> > > >>  manual in the section on working with layouts.
> > > >>
> > > >>  >
> > > >>  >Helen Head
> > > >>  >
> > > >>  >
> > > >>  >
> > > >>  >
> > > >>  >Content-Type: text/x-vcard; charset=us-ascii;
> > > >>  >  name="hhead.vcf"
> > > >>  >Content-Transfer-Encoding: 7bit
> > > >>  >Content-Description: Card for Helen Head
> > > >>  >Content-Disposition: attachment;
> > > >>  >  filename="hhead.vcf"
> > > >>  >
> > > >>  >Attachment converted: MacShaw II:hhead.vcf (TEXT/BOBO) (00023613)
> > > >>  >Content-Type: text/plain; charset="us-ascii"
> > > >>  >Content-description: footer
> > > >>  >
> > > >>  >------------------
> > > >>  >Reminder to each recipient: To change your list account
> > preferences,
> > go
> > > >to
> > > >>  >http://email.sparklist.com/scripts/lyris.pl?enter=support
> > and enter
> > > >>  >the email address you used to subscribe to the ebase
> support list::
> > > >>  >[EMAIL PROTECTED]
> > > >>  >
> > > >>  >To unsubscribe send a blank email to
> > [EMAIL PROTECTED]
> > > >>
> > >---------------------------------------------------------------------
> > > >>  >  ebase - Relationship Management for Nonprofits,
> > http://www.ebase.org
> > > >>
> > >---------------------------------------------------------------------
> > > >>
> > > >>  --
> > > >>  Dave Shaw Northwest Classics, Inc
> > > >>  tel: 206-954-7526    fax: 206-625-1338
> > > >  >
> > > >>  ------------------
> > > >>  Reminder to each recipient: To change your list account
> preferences,
> > go to
> > > >>  http://email.sparklist.com/scripts/lyris.pl?enter=support
>  and enter
> > the
> > > >email address you used to subscribe to the ebase support list::
> > > >[EMAIL PROTECTED]
> > > >>
> > > >>  To unsubscribe send a blank email to
> > [EMAIL PROTECTED]
> > > >>
> > ---------------------------------------------------------------------
> > > >>   ebase - Relationship Management for Nonprofits,
> > http://www.ebase.org
> > > >>
> > ---------------------------------------------------------------------
> > > >>
> > > >>
> > > >
> > > >
> > > >------------------
> > > >Reminder to each recipient: To change your list account
> preferences, go
> > to
> > > >http://email.sparklist.com/scripts/lyris.pl?enter=support  and enter
> > > >the email address you used to subscribe to the ebase support list::
> > > >[EMAIL PROTECTED]
> > > >
> > > >To unsubscribe send a blank email to
> > [EMAIL PROTECTED]
> > > >---------------------------------------------------------------------
> > > >  ebase - Relationship Management for Nonprofits,
http://www.ebase.org
> > >---------------------------------------------------------------------
> >
> > --
> > Dave Shaw Northwest Classics, Inc
> > tel: 206-954-7526    fax: 206-625-1338
> >
> > ------------------
> > Reminder to each recipient: To change your list account
> preferences, go to
> > http://email.sparklist.com/scripts/lyris.pl?enter=support  and enter the
> email address you used to subscribe to the ebase support list::
> [EMAIL PROTECTED]
> >
> > To unsubscribe send a blank email to
> [EMAIL PROTECTED]
> > ---------------------------------------------------------------------
> >  ebase - Relationship Management for Nonprofits, http://www.ebase.org
> > ---------------------------------------------------------------------
> >
> >
>
>
> ------------------
> Reminder to each recipient: To change your list account preferences, go to
> http://email.sparklist.com/scripts/lyris.pl?enter=support  and
> enter the email address you used to subscribe to the ebase
> support list:: [EMAIL PROTECTED]
>
> To unsubscribe send a blank email to [EMAIL PROTECTED]
> ---------------------------------------------------------------------
>  ebase - Relationship Management for Nonprofits, http://www.ebase.org
> ---------------------------------------------------------------------
>
>


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