To recover a file, you'll need Filemaker 4 or 5, then:
- open filemaker (don't open any data files).
- In the top menu line, click on FILE, then click on RECOVER.
- A file-open dialog box opens. At the bottom of the box at the FILE OF
TYPE line, pick all files. Then find the drive and folder for your ebase
files. You should see the NAMES_.102 file.
- It will prompt you for a new file name (the original file won't change).
Filemaker will then go through a process where it will try to fix the file.
Sometimes it works, sometimes it doesn't. It might let you see the data,
but layouts and scripts will be screwed up. It may appear to work OK, but
internal things might be messed up.
If it does seem to recover, you should export the raw data out of NAMES_ and
import it into a clean copy. Let me know if you get this far.
- Bob (among other things, Mass NARAL's tech consultant)
----------------------------------------------------------------------------
-------
Bob LeLievre
LeLievre Information Services
List Management Services for Non-Profits
voice: 617-474-9131
email: [EMAIL PROTECTED]
> -----Original Message-----
> From: NARAL-WI [mailto:[EMAIL PROTECTED]]
> Sent: Monday, February 05, 2001 6:18 PM
> To: TechRocks Support
> Subject: [support] NARAL-WI
>
>
> Dave-
> You told me to restore the file by using the most recent backup.
> A) I dont
> think we currently backup, and 2) the tech guys always fixed it
> without the
> backup.
> As you can tell I am not very adept at fixing problems and need someone to
> give me step by step instructions.
> When I go to open ebase I get a prompt that says: "names_.102 is
> damages and
> cannot be opened. Use the recover commade to recover the file."
> I clik "ok
> and then under the "open file" it lists files. I see the
> name_.102 file and
> double click on it, but it just gives me the same prompt 'names_.102 is
> damaged and cannot be opened. use the recover . . ."
> My question is "How do I recover - where do I go etc." Please
> give me step
> by step instructions - thanks in advance.
> Janette
>
> ----- Original Message -----
> From: "Dave Shaw" <[EMAIL PROTECTED]>
> To: "TechRocks Support" <[EMAIL PROTECTED]>
> Sent: Monday, February 05, 2001 7:29 AM
> Subject: [support] Re: New file and caller sheets
>
>
> > >Almost everytime I go to send a mass mailing ebase crashes on me. my
> > >technical guy is out of the country,a nd now I can not get
> back into it,
> it
> > >says the names.102 file is missing?
> >
> > Your immediate problem sounds like the names_.102 file has been
> > damaged in the crash. If the file is present in the file set and
> > isn't recognized on startup, the file is probably damaged and should
> > be restored from your most recent backup.
> >
> > The original problem is apparently crashing when you try to send a
> > mass mailing. In order for the list watchers to help, you'll need to
> > be more specific about what step you are attempting when the crash
> > occurs, and what happens (freeze, FileMaker quits, etc.).
> >
> > >Help?
> > >Janette
> > >
> > >Also, is there a way not to receive all the support emails. I just
> delete
> > >them all anyway.
> > >----- Original Message -----
> > >From: "Dave Shaw" <[EMAIL PROTECTED]>
> > >To: "TechRocks Support" <[EMAIL PROTECTED]>
> > >Sent: Saturday, February 03, 2001 11:51 AM
> > >Subject: [support] Re: New file and caller sheets
> > >
> > >
> > >> >
> > >> >1) My ebase setup has me entering ebase directly into the file that
> > >> >contains all our members. Currently, all our prospects are in a
> > >> >separate file that is still in FileMakerPro. I'd like to set up a
> > >> >separate file in ebase for prospects and open ebase to a menu that
> lets
> > >> >me choose among the files to open. I'm wondering whether
> setting up
> a
> > >> >network version on a dedicated server allow us to do this
> or whether
> > >> >there is another way.
> > >>
> > >> What you describe is possible but lots of work for a high-level
> > >> filemaker programmer. I would suggest flagging your members somehow
> > >> and importing prospects into the same file. If your members are not
> > >> already identified by a dues payment which establishes a start date
> > >> and expiration date for their membership, you can set up a separate
> > >> field, called for example "Status" and mark members as members and
> > >> everyone else something else.
> > >>
> > >> One of the benefits is that you won't get a duplicate record - for
> > >> example, one of your prospects joins, and you enter the name and
> > >> address into ebase, but don't delete it from your prospects
> file. So,
> > >> you keep sending this person recruiting information along with your
> > >> newsletter or whatever else you sent members.
> > >>
> > >> >2) We need to produce caller sheets for an upcoming Phonathon. The
> > >> >sample sheet in the ebase manual that comes closest is the
> Individual
> > >> >Giving History report (24-8), but we need this info and more plus
> space
> > >> >for callers to write down pledges and other info - ideally printed
> two
> > >> >records to a sheet. Is this possible and, if so, how do I do it?
> > >> >Thanks..
> > >>
> > >> You will need to use FileMaker (not the runtime version) and log in
> > >> with the master-level password. Then you can go to layout mode and
> > >> make whatever changes you need. More information is in the FileMaker
> > >> manual in the section on working with layouts.
> > >>
> > >> >
> > >> >Helen Head
> > >> >
> > >> >
> > >> >
> > >> >
> > >> >Content-Type: text/x-vcard; charset=us-ascii;
> > >> > name="hhead.vcf"
> > >> >Content-Transfer-Encoding: 7bit
> > >> >Content-Description: Card for Helen Head
> > >> >Content-Disposition: attachment;
> > >> > filename="hhead.vcf"
> > >> >
> > >> >Attachment converted: MacShaw II:hhead.vcf (TEXT/BOBO) (00023613)
> > >> >Content-Type: text/plain; charset="us-ascii"
> > >> >Content-description: footer
> > >> >
> > >> >------------------
> > >> >Reminder to each recipient: To change your list account
> preferences,
> go
> > >to
> > >> >http://email.sparklist.com/scripts/lyris.pl?enter=support
> and enter
> > >> >the email address you used to subscribe to the ebase support list::
> > >> >[EMAIL PROTECTED]
> > >> >
> > >> >To unsubscribe send a blank email to
> [EMAIL PROTECTED]
> > >>
> >---------------------------------------------------------------------
> > >> > ebase - Relationship Management for Nonprofits,
> http://www.ebase.org
> > >>
> >---------------------------------------------------------------------
> > >>
> > >> --
> > >> Dave Shaw Northwest Classics, Inc
> > >> tel: 206-954-7526 fax: 206-625-1338
> > > >
> > >> ------------------
> > >> Reminder to each recipient: To change your list account preferences,
> go to
> > >> http://email.sparklist.com/scripts/lyris.pl?enter=support and enter
> the
> > >email address you used to subscribe to the ebase support list::
> > >[EMAIL PROTECTED]
> > >>
> > >> To unsubscribe send a blank email to
> [EMAIL PROTECTED]
> > >>
> ---------------------------------------------------------------------
> > >> ebase - Relationship Management for Nonprofits,
> http://www.ebase.org
> > >>
> ---------------------------------------------------------------------
> > >>
> > >>
> > >
> > >
> > >------------------
> > >Reminder to each recipient: To change your list account preferences, go
> to
> > >http://email.sparklist.com/scripts/lyris.pl?enter=support and enter
> > >the email address you used to subscribe to the ebase support list::
> > >[EMAIL PROTECTED]
> > >
> > >To unsubscribe send a blank email to
> [EMAIL PROTECTED]
> > >---------------------------------------------------------------------
> > > ebase - Relationship Management for Nonprofits, http://www.ebase.org
> > >---------------------------------------------------------------------
> >
> > --
> > Dave Shaw Northwest Classics, Inc
> > tel: 206-954-7526 fax: 206-625-1338
> >
> > ------------------
> > Reminder to each recipient: To change your list account
> preferences, go to
> > http://email.sparklist.com/scripts/lyris.pl?enter=support and enter the
> email address you used to subscribe to the ebase support list::
> [EMAIL PROTECTED]
> >
> > To unsubscribe send a blank email to
> [EMAIL PROTECTED]
> > ---------------------------------------------------------------------
> > ebase - Relationship Management for Nonprofits, http://www.ebase.org
> > ---------------------------------------------------------------------
> >
> >
>
>
> ------------------
> Reminder to each recipient: To change your list account preferences, go to
> http://email.sparklist.com/scripts/lyris.pl?enter=support and
> enter the email address you used to subscribe to the ebase
> support list:: [EMAIL PROTECTED]
>
> To unsubscribe send a blank email to [EMAIL PROTECTED]
> ---------------------------------------------------------------------
> ebase - Relationship Management for Nonprofits, http://www.ebase.org
> ---------------------------------------------------------------------
>
>
------------------
Reminder to each recipient: To change your list account preferences, go to
http://email.sparklist.com/scripts/lyris.pl?enter=support and enter the email address
you used to subscribe to the ebase support list:: [email protected]
To unsubscribe send a blank email to [EMAIL PROTECTED]
---------------------------------------------------------------------
ebase - Relationship Management for Nonprofits, http://www.ebase.org
---------------------------------------------------------------------
