Helen,
Helen Head wrote:
>
> 2 Main Problems:
>
> 1. problem started in v1.02 and was not corrected when conversion to
> v1.03 took place
> -- on some records -- on home page the first field (name field next to
> record number) is blank eventhough the name and address field below (the
> one that looks like a label) is filled in. It is not possible to add
> the correct name into the 1st field even while using master password.
> When we converted to v1.03 the problem still exists.
>
> How do we correct this? Should we simply delete the record and create a
> new one and add all the info back in?
No. This sounds like a "Record Type" issue. If the record type is
anything other than Ind (see Data Entry screen), you will see either the
Bus/Org field data in that space OR nothing (if there's nothing in that
field). Check the record type and change if necessary. This is done
for addressing purposes, so if the record is truly a business or
organization, you may want to consider leaving the record type alone.
Play with printing letters, envelopes and labels with a few Ind and Bus
or Org record types to see how it all works. Also, since the "Field"
you're looking at is on the Home Screen, you can't modify it - and don't
need to since it ain't the problem.
BTW, READ YOUR EBASE MANUAL. Your question is answered on p. 2-3 and
6-6 of the v.1.02 User Manual.
> 2. conversion of some data from v1.02 to v1.03 did not occur properly
> -- I followed the instructions ... exporting from a v.102 to a temporary
> file (we also converted from FM Pro 4.1 to 5). and then importing the
> temp file into v.1.03. When I got to the prompting window where fields
> from old to new needed to be in alignment I noticed a problem .... some
> of the data fields (important ones like payments data) on the left hand
> column (v1.02) didn't have a strong arrow showing that they would be
> trasfered into the right column (v.103). Instead there was the o with
> line through it = no action (eg. summations of payments, summationYTD,
> etc). Attempts to override this to make the data transfer could not be
> done. At first I dind't think anything of it.
Some fields are calculations or summaries of other data and hence can't
be imported into. I'm sure that was the case here.
> THEN ... while in v.103 on home page, the payments summation fields at
> the bottom of the home page had $figures listed, but going to View
> Payments page prompted a window to pop up saying that no payments info
> was listed and did I want to proceed anyways. If I pressed yes button I
> got a blank payments page ... then upon returning to the home page, all
> of the payments info that had been there, have disappeared.
>
> What's going on? Is it a glitch in the program? I think the problem
> lies with the importation field process ... any way to fix this?
Hard to say based on what you've told us. This may be a difficult issue
to track down long-distance. There may have been a problem with your
field mapping. I assume you did the import using the built-in ebase
routines and did separate imports for names and payments???
Another possibility: Are you sure there were non-zero dollar amounts on
the Home Screen? The fields that contain the payments summaries on the
Home screen are re-calculated when you tab between screens with a little
glitch in the routine. In v.1.02 (and probably 1.03), when this is
done, if there's no $ in the payments file, ebase skips the calculation
and returns a blank field (this glitch - uh, "feature" (sorry Jack) -
can be changed to return a $0 by changing the field definitions for
certain fields in the Names file, but that's more than I should get into
in this message). In any case, it's worth looking at.
There are other potential problems depending on exactly what you did to
import data. Try to give us more info.
Carl
--
Carl Paulsen
New Hampshire Rivers Council
54 Portsmouth Street
Concord, NH 03301
603-228-6472
603-228-0423 Fax
[EMAIL PROTECTED]
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