At 01:25 PM 3/6/01 -0500, you wrote:
>There are two major forms of documentation, online help text and printed
>manuals. There are strong proponents of both. However if you look at the
>questions asked on this list it is completely obvious that almost no one
>reads the printed manuals. Their questions are easily answered by a very
>quick look at the manual. It is certainly the case that on average most
>major program producers have been moving more toward online documentation,
>quite possibly because it is cheaper rather than better.
I would encourage you to continue a printed manual option. I get
frustrated with online instruction. I guess I'm just old enough to need to
have the printed page in front of me so I can make notes, move back and
forth between pages, etc. I would have had a much harder time learning
ebase if I had been limited to only online help.
Ileen Weber
Membership Chair
Pilchuck Audubon Society
Everett, WA
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