Sarah, If I am correct, you are using PPNNE's internal email server for
outgoing email. Your tech folks should be able to tell you what is the limit
on the number of emails that can be sent at one time through BCC from the
server perspective. They probably can adjust it.
Re: the client software, Outlook.
I don't think is a limitation per se. It however might be a problem with the
way data is flowing from ebase to Outlook or some other problem that would
be hard to remedy. (Aren't people using Outlook to send batches much larger
than this?) I would suggest that you do try to use Netscape on a test basis
to see if this resolves some of the problem. Let us know what happens.
m
--
Michael Ward
Senior Consultant, TechRocks
[EMAIL PROTECTED]
212-812-4255
http://www.techrocks.org
-----Original Message-----
From: Sarah Standiford [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, June 13, 2001 3:12 PM
To: TechRocks Support
Cc: csdept
Subject: [support] Re: Sending Batch Emails
Valerie-thanks very much for your help with this...may well be the
case...but I dont want going through another host to be the only solution!
Does anyone else have experience with this problem?
Thanks
Sarah Standiford
PP Northern New England
-----Original Message-----
From: valerie ansted warden [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, June 13, 2001 10:29 AM
To: TechRocks Support
Subject: [support] Re: Sending Batch Emails
For us it was our phone company. They will not accept more than 100 emails
at a time so we switched our email system to go through our web host and can
send as many as we want. I concur with your tech Support response and we
use Netscape for the batch email list. I have the new account set up only
in Netscape and only to do the batch emails and use Outlook for everything
else.
Valerie Ansted Warden
Georgia ForestWatch
4 River St., Ste. C
Ellijay, GA 30540
706-635-8733
www.gafw.org
----- Original Message -----
From: "Sarah Standiford" <[EMAIL PROTECTED]>
To: "TechRocks Support" <[EMAIL PROTECTED]>
Sent: Wednesday, June 13, 2001 10:19 AM
Subject: [support] Sending Batch Emails
> I am trying to send a batch email to 658 addresses. Each time i attempt
the
> send, i get an error message (something like) "Outlook has had an unknown
> error, try restarting Outlook" but it begins the script anyway. I have to
> cancel the send in order to stop a process that has continued over two
> hours.....
>
> Any thoughts on where this problem is coming from? I have sent out smaller
> batches (10-12 addresses) successfully.
>
> Our tech support seems to think Outlook just cant handle that many
> addresses. Thanks
>
> Sarah Standiford
> Planned Parenthood of Northern New England
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