Title: Re: [support] View Payments screen, etc.
Not sure about anybody else, but I do find the "middleman" screens very helpful.  I often want to review giving patterns segmented by type (dues, donations, and events).  And, with this screen, you can still view the source code.  The payment tab screen, I don't find terribly useful.  Likewise, to only have the details, you can't get the overview easily, especially when you want to view the patterns of giving...from date, to type of solicitation, to type of transaction (dues vs donations vs purchases)  

Being new to ebase (although not to fundraising software), what I do find a bit confusing is the different payment type screens accessed differently.  That is, you get one type of screen(s) when you hit the payment tab and entirely different set of screen(s) when you hit the "view payment" button within the first 2 tabs.  Shouldn't you be able to access the same screens regardless of how you access "payments" ???  Maybe this is confusing to other new ebase users?

So, I vote for keeping the "view payment" screen, but maybe making all payment screens available whether you hit the tab or the button....

Or, am I missing something here?

-Cecily
--
Cecily Clemons
Development Director
Predator Conservation Alliance
[EMAIL PROTECTED]
g




From: Matthew Scholtz <[EMAIL PROTECTED]>
Reply-To: "TechRocks Support" <[EMAIL PROTECTED]>
Date: Mon, 10 Sep 2001 21:23:27 -0700
To: "TechRocks Support" <[EMAIL PROTECTED]>
Subject: [support] View Payments screen, etc.


Hello All,

To me, one of the most annoying things in Ebase is the extra screens in between History and Entry for most of the related files.  For example, with Payments, you have Payment History (which is in Names), and when you click on View Payment, you go to the View Payments screen (which is in Payments), which is the one with the three columns for Dues, Contrib, etc.  But you still can't edit a payment from here or see many of the fields, you gotta click View Pmt Entry.  Personally, I find the "middleman screen" to be completely extraneous and confusing to almost every new user.  (At least with Payments, you get the three columns, but for other files I can't see any point.)  Why not go directly from history to the individual payments?  I have cut these screens out of several of the customizations I've done.

But I'm curious as to what I'm missing.  Do any of you find these in-between screens helpful in any way?  Can anyone come up with a reason why you (personally) wouldn't want them removed?

TIA,
Matthew


Matthew Scholtz
Database and Non-Profit Technology Consultant
Bellingham, WA

Also associated with NPower, Seattle
www.npower.org

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