> Just recently, Ebase stopped printing Letters and Thank you's in >Landscape for us. The print signal is sent to the printer and the paper >goes through but the paper is blank that comes out. I have tried >printing in Portrait and this works and I have tried printing in >Landscape in another program and this works as well. Any suggestions >why this might all of the sudden happen. Could this be an Ebase >problem. The other complication is that we just added a few things to >our network - another printer which is color (I tried both computers but >neither printed in Landscape in Ebase), and an IBM laptop (we have Mac's >otherwise). Wanted to check here first since the problem was isolated >to Ebase. Thanks. Kelly >
It's going to be tough to troubleshoot that over an email list, unfortunately, unless someone listening has solved this particular problem in the past. Anyone? You are on the right track to think of changes in the network environment since it worked. The other think I would think of would be to look at preview mode when you have a letter selected to see if the trouble is with FileMaker/ebase or the printer. -- -- Dave Shaw H4 Consulting tel: 206-954-7526 fax: 206-625-1338 ------------------ Reminder to each recipient: To change your list account preferences, go to http://email.sparklist.com/scripts/lyris.pl?enter=support and enter the email address you used to subscribe to the ebase support list:: [email protected] To unsubscribe send a blank email to [EMAIL PROTECTED] --------------------------------------------------------------------- ebase - Relationship Management for Nonprofits, http://www.ebase.org ---------------------------------------------------------------------
