Might I be the first to recommend https://kd85.com/soekris.html for all of your Soekris needs, am just a satisfied customer but thought it work mentioning. When I recieved my Soekris there was a scratch on the case. Sent a photo of this to them, got an answer straight back, they sent out a new case free of charge and didn't even want the other one back (since obviously it would cos more than it's worth to ship). All in all a wonderful experience, and clearly someone who is worth dealing with again.
Dan On 23/06/06, Scott Ullrich <[EMAIL PROTECTED]> wrote:
On 6/23/06, Jonathan Gonzalez <[EMAIL PROTECTED]> wrote: > Hi group, > > just writting this short note to let you know how Cortex Systems - "your > soekris provider" operate. > > I did a bank transfer for a soekris net4801-60 (256MB RAM) and other > elements. When it arrived the hardware only recognizes 128MB of RAM. > > I got in touch with the support team and a tecnical & sales consultant > (i will avoid personal references) told the that i should pay the > expenses of send back the box to Denmark. > > I told him/her that when i paid i used money in good standing and i wait > to have exactly the same behavior with the product i'm buying. > > The answer was "That's the way it works when you buy via the internet, > this is standard practice." > > I told him/her that was funny that the standard practice were make a > client pay twice for a product/service. > > So friends, think twice if you're going to buy in Cortex Systems your > soekris hardware for Firewall/Router/Misc. because if you have a problem > you will have to pay for a sevice bad offered. Wow. Sorry to hear that... Scott --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
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