On Tue, 18 May 2010 13:03:00 -0400
Michael Secord <[email protected]> wrote:

> People don't read, and they don't listen,

Often because they don't understand the meaning of even simple
descriptions of how to fix problems with computers and software.

With people I've dealt with, using the expression "install" resulted in
complete incomprehension. "Download" was a real struggle too.

-- 

Brian Morrison

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