> I haven’t tried deleting the profile and creating a new one yet. %appdata%\.purple is where to look on Windows 7.
If not, please reply all and see if someone else can provide assistance with further troubleshooting. -Tres - [email protected] On Mon, Jan 27, 2014 at 11:47 AM, Michael Hill <[email protected]> wrote: > They are all windows 7. I have indeed tried uninstalling and > reinstalling pidgin. > > all 4 computers are using the same build, and I haven’t tried deleting the > profile > > and creating a new one yet. > > > > *From:* Tres Finocchiaro [mailto:[email protected]] > *Sent:* Monday, January 27, 2014 10:45 AM > *To:* Michael Hill; [email protected] > *Subject:* Re: Pidgin Crashes > > > > @Michael, > > > > > it’s only crashing on one of the 4 computers that run pidgin > > > > If it is only happening on one computer, that would lead me to believe > it's a problem isolated to that computer. > > > > I apologize for the obviousness here, but have you tried uninstalling and > reinstalling on that computer? > > > > Are the computers windows? Are they running the same build? > > > > Also, have you tried using a separate profile to rule out that it's not > the settings files in .purple that are causing this? > > > > I've had some non-obvious crashes (i.e. corrupt history file) that caused > this in the past that was fixed just by renaming/moving the .purple > directory. > > > > -Tres > > >
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