Good day! We're suddenly experiencing handshake failures when connecting via XMPP to our VoIP provider's service on uc.8x8.com--but only on Linux-based systems, such as Ubuntu. I've posted a typical debug log below:
(13:42:20) *account:* Connecting to account x...@uc.8x8.com/. (13:42:20) *connection:* Connecting. gc = 0x7f0ffa07a170 (13:42:20) *dnssrv:* querying SRV record for uc.8x8.com: _xmpp-client._tcp.uc.8x8.com (13:42:20) *dnssrv:* found 4 SRV entries (13:42:20) *dnsquery:* Performing DNS lookup for uc5-eq.8x8.com (13:42:20) *dns:* DNS child 525 no longer exists (13:42:20) *dns:* Created new DNS child 538, there are now 1 children. (13:42:20) *dns:* Successfully sent DNS request to child 538 (13:42:20) *dns:* Got response for 'uc5-eq.8x8.com' (13:42:20) *dnsquery:* IP resolved for uc5-eq.8x8.com (13:42:20) *proxy:* Attempting connection to 192.84.16.179 (13:42:20) *proxy:* Connecting to uc5-eq.8x8.com:5222 with no proxy (13:42:20) *proxy:* Connection in progress (13:42:21) *proxy:* Connecting to uc5-eq.8x8.com:5222. (13:42:21) *proxy:* Connected to uc5-eq.8x8.com:5222. (13:42:21) *jabber:* Sending (x...@uc.8x8.com): <?xml version='1.0' ?> (13:42:21) *jabber:* Sending (x...@uc.8x8.com): <stream:stream to='uc.8x8.com' xmlns='jabber:client' xmlns:stream='http://etherx.jabber.org/streams' version='1.0'> (13:42:21) *jabber:* Recv (358): <?xml version="1.0" encoding="UTF-8"?><stream:stream xmlns="jabber:client" xmlns:stream="http://etherx.jabber.org/streams"; from="uc.8x8.com" version="1.0" id="a13f3b0825cc44998ed98b0398b38893"><stream:features xmlns:stream="http://etherx.jabber.org/streams";><starttls xmlns="urn:ietf:params:xml:ns:xmpp-tls"><required></required></starttls></stream:features> (13:42:21) *jabber:* Sending (x...@uc.8x8.com): <starttls xmlns='urn:ietf:params:xml:ns:xmpp-tls'/> (13:42:21) *jabber:* Recv (59): <proceed xmlns="urn:ietf:params:xml:ns:xmpp-tls"></proceed> (13:42:21) *nss:* Handshake failed (-12156) (13:42:21) *connection:* Connection error on 0x7f0ffa07a170 (reason: 5 description: SSL Handshake Failed) (13:42:21) *account:* Disconnecting account x...@uc.8x8.com/ (0x7f0ff93f66f0) (13:42:21) *connection:* Disconnecting connection 0x7f0ffa07a170 (13:42:21) *connection:* Destroying connection 0x7f0ffa07a170 Can anyone point me in the right direction to get this remedied? My company relies heavily on this messaging platform, so it's important to find a fix. Many thanks! Jim
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