HI Eion, Thanks for your response.
I can't find any conclusive patterns - the only correlation is that users appear online to me after they have logged in on mobile: * one who only uses mobile appeared straight away * one who was on desktop at first initially appeared offline but then after logging in on mobile then appeared and has been consistently appearing correctly ever since * others who don't use mobile at all always appear offline I'll give your plugin a go and see whether it makes any difference - thanks for pointing me to it! Many thanks, Thomas On 11 April 2016 at 21:46, Eion Robb <e...@robbmob.com> wrote: > That does sound like it could be serverside. Is there any pattern to > buddies that display online and offline? Like, is it those 'public' xmpp > addresses (with the random numbers/hex in them) that appear as offline? Or > just buddies that were added after a certain date? > > Alternatively, you could try the new Hangouts plugin that I'm working on > that uses the same Hangouts protocol that the mobile (and web) apps use. > https://bitbucket.org/EionRobb/purple-hangouts > > Cheers, > Eion > > On 12 April 2016 at 07:12, Thomas Preece <tho...@thomaspreece.net> wrote: > >> Hello, >> >> I'm seeing an odd problem in Pidgin where some Google Talk / Hangouts >> buddies are consistently appearing offline when they are in fact online >> (verified using the Hangouts app on mobile). This is happening with a new >> account, but I'm not seeing it with a previously-existing account on the >> same instance of Pidgin. >> >> Additionally, sometimes sending messages to these users produces as error >> that the message fails to send, yet the contact confirms that they have >> received it - annoyingly it's not reliably reproducible, so I don't have >> the exact message to hand. >> >> I'm using Pidgin 2.10.9 (with libpurple 2.10.9) on Ubuntu 14.04 - I >> realise this isn't the very latest version, but I can't see anything in the >> changelog that looks relevant. >> >> The fact that it only happens for certain buddies on one particular >> account suggests to me it's probably a server-side issue - although when I >> asked on Google's help forums they helpfully told me that they don't >> support third-party clients and directed me here. >> >> Is this something that anyone has seen before, or can someone suggest any >> good next steps for troubleshooting? >> >> Many thanks, >> Thomas Preece >> >> _______________________________________________ >> Support@pidgin.im mailing list >> Want to unsubscribe? Use this link: >> https://pidgin.im/cgi-bin/mailman/listinfo/support >> > >
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