That seems to work perfectly. Thanks again for your help! Thomas
On 12 April 2016 at 11:28, Thomas Preece <tho...@thomaspreece.net> wrote: > HI Eion, > > Thanks for your response. > > I can't find any conclusive patterns - the only correlation is that users > appear online to me after they have logged in on mobile: > * one who only uses mobile appeared straight away > * one who was on desktop at first initially appeared offline but then > after logging in on mobile then appeared and has been consistently > appearing correctly ever since > * others who don't use mobile at all always appear offline > > I'll give your plugin a go and see whether it makes any difference - > thanks for pointing me to it! > > Many thanks, > Thomas > > On 11 April 2016 at 21:46, Eion Robb <e...@robbmob.com> wrote: > >> That does sound like it could be serverside. Is there any pattern to >> buddies that display online and offline? Like, is it those 'public' xmpp >> addresses (with the random numbers/hex in them) that appear as offline? Or >> just buddies that were added after a certain date? >> >> Alternatively, you could try the new Hangouts plugin that I'm working on >> that uses the same Hangouts protocol that the mobile (and web) apps use. >> https://bitbucket.org/EionRobb/purple-hangouts >> >> Cheers, >> Eion >> >> On 12 April 2016 at 07:12, Thomas Preece <tho...@thomaspreece.net> wrote: >> >>> Hello, >>> >>> I'm seeing an odd problem in Pidgin where some Google Talk / Hangouts >>> buddies are consistently appearing offline when they are in fact online >>> (verified using the Hangouts app on mobile). This is happening with a new >>> account, but I'm not seeing it with a previously-existing account on the >>> same instance of Pidgin. >>> >>> Additionally, sometimes sending messages to these users produces as >>> error that the message fails to send, yet the contact confirms that they >>> have received it - annoyingly it's not reliably reproducible, so I don't >>> have the exact message to hand. >>> >>> I'm using Pidgin 2.10.9 (with libpurple 2.10.9) on Ubuntu 14.04 - I >>> realise this isn't the very latest version, but I can't see anything in the >>> changelog that looks relevant. >>> >>> The fact that it only happens for certain buddies on one particular >>> account suggests to me it's probably a server-side issue - although when I >>> asked on Google's help forums they helpfully told me that they don't >>> support third-party clients and directed me here. >>> >>> Is this something that anyone has seen before, or can someone suggest >>> any good next steps for troubleshooting? >>> >>> Many thanks, >>> Thomas Preece >>> >>> _______________________________________________ >>> Support@pidgin.im mailing list >>> Want to unsubscribe? Use this link: >>> https://pidgin.im/cgi-bin/mailman/listinfo/support >>> >> >> >
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