Hi,


Please send suitable profiles.



*Project Manager-Voice" Philadelphia, PA*

Our client needs some top-of-the-line Project Managers with experience in
Voice-Telecom technologies to manage all aspects of scope for Product
Engineering of Advanced Voice product development for the *VoIP Business
Unit*.

Business Voice projects are owned by Product Engineering (PE). Using a
hybrid agile and waterfall methodology, will be responsible for scope
(backlog) timeline, delivery, business relationship management, production
support, and all communication, including Executive level updates.

Assist engineers in the configuration of the Business Voice edge phone
service for customers. In addition to PM duties, planned the trial for
users, managed user feedback, order velocity, troubleshoot user issues,
vendor management.

Customer Portal – portal used by customers to manage their Business Voice
edge phones. Also used by employees to troubleshoot customer issues. Manage
enhancements to the portal used by both employees and end users. Improve
testing quality by enforcing test case reviews, performance testing, and
logical metrics reporting. Develop a collaborative relationship with
business owners.

*Must have:*

Strong *voice engineering* experience along with project management.

Agile/Waterfall

Top-notch customer and relationship management skills.

Understanding of the Product Development Life Cycle (PLM)

OSS/BSS systems knowledge



Thanks,



Vardhan

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